Guest Experience Manager

2 weeks ago

Westport, United States Cava Full time

Guest Experience ManagerAt CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values:Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.Passion for Positivity: We greet each day with warmth and possibility.Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.What You'll Do:Lead and develop Team Members and Special Ops TrainersBe responsible for the entire guest experienceDevelop Culinary Leads and uphold food safety & quality standardsOversee food and beverage management, including inventory, ordering, and budgetPut deliveries away, plus any additional duties assignedAbility to cross train across the restaurant to ensure rapid growthMay stand for long periods of time and lift up to 50 poundsAssist with any additional duties assignedPhysical Requirements:Must be able to bend and reach overhead oftenMust possess dexterity to handle tongs, pots/pans, and other equipmentMust be comfortable working in temperatures ranging from hot to coldMust be comfortable working near open flamesMay be required to work in tight spacesMust maintain near constant communication with multiple peopleClose vision, distance vision, and peripheral vision is requiredMust be able to sit, squat and kneel occasionallyMust be able to work in a constant state of alertness and safe mannerMay be required to occasionally work in outdoor weather conditionsBenefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members:Competitive payHealth, Dental, Vision, Telemedicine, Pet Insurance plus more401k enrollment with CAVA contribution*Paid sick leave, parental leave, and community service leave*FREE CAVA Meal for every shift workedThe opportunity to be on the ground floor of a rapidly growing brandAs an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

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