Organizational Support Coordinator

Organizational Support Coordinator

Experience Camps is a national nonprofit that transforms the lives of grieving children through no-cost summer camps, year-round programs, and a culture-shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive.

THE OPPORTUNITY

The Organizational Support Coordinator will provide essential support across the organization, contributing to day-to-day operations, fundraising activities, and program delivery. From managing office supplies and preparing donor thank-you packages, to entering fundraising data and supporting program logistics, the Program & Administrative Coordinator ensures that the day-to-day details of our work are handled with care — freeing up staff to focus on mission-critical goals.

This role is designed as a professional growth opportunity: you'll gain exposure to nonprofit management, fundraising, and program operations while contributing meaningfully to our mission.

RESPONSIBILITIES

The following is not intended to be an exhaustive list. Other responsibilities and duties may be assigned:

OPERATIONS & ADMINISTRATION

• Manage office inventory and supply orders to ensure smooth daily operations
• Provide general administrative support, including scheduling, data entry, and file management
• Assist with coordinating logistics for meetings, events, and staff gatherings
• Provide administrative support to leadership and staff as needed

FUNDRAISING SUPPORT

• Enter donations and donor information into the fundraising database with accuracy and attention to detail
• Generate donor acknowledgment letters and prepare stewardship materials (gift bags, thank-you mailings, etc.)
• Assist in preparing fundraising event materials and campaign collateral
• Help track in-kind donations and donor engagement activities
• Provide support on donor research and other special projects

PROGRAM SUPPORT

• Assist with preparation and distribution of program materials and supplies
• Provide logistical support for orientations, trainings, and community gatherings
• Track program-related inventory and ensure readiness for upcoming activities
• Support program staff with data collection and reporting
• Provide occasional on-site support at program events (with possible travel a few times per year)

EVENT SUPPORT

• Work with the Events Manager to compile donor prospect information for cultivation events and update attendance records in the CRM.
• Assist event logistics including ordering, inventorying, packing, and shipping supplies.
• Prepare printed materials and gifts for speakers or hosts.
• Support the organization and data entry of auction items, attendees, and guest information across platforms.

EXPECTATIONS & COMPENSATION

• 40 hours/week (standard schedule is generally Monday through Friday, 9-5/10-6 ET, depending on location) with flexible hours to account for calls and meetings in the evenings
• Hybrid role based in Westport, CT. This position follows a hybrid schedule, combining remote work with regular in-office days at our Westport, CT headquarters for team collaboration. The role also includes in-person participation at programs and events as needed.
• Annual base salary range: $50,000 - $55,000, commensurate with experience
• In addition to the annual base salary, Experience Camps offers a benefits package for full-time employees including employer-subsidized health, wellness, and technology benefits; a healthcare concierge service; flexible work scheduling; telecommuting; paid holidays; and PTO, bereavement, and parental leave offerings.

QUALIFICATIONS

• Bachelor's degree or equivalent combination of education and experience preferred
• Internship, volunteer, or administrative experience welcome
• Strong organizational skills and attention to detail; ability to manage multiple priorities
• Strong interpersonal and communication skills (written and verbal)
• Comfort with Microsoft Office/Google Workspace; database experience a plus
• Experience with Raiser's Edge/NXT or similar CRM welcome
• Interest in nonprofit operations, fundraising, and program delivery

MORE ABOUT THE RIGHT FIT

• A collaborative team player who enjoys supporting colleagues across departments
• Flexible and resourceful — willing to pitch in wherever needed
• Mission-driven with a passion for helping others
• Eager to learn new skills and grow within the nonprofit sector
• Passion for the mission of Experience Camps

ABOUT OUR TEAM

We don't take ourselves too seriously, but we take the work very seriously. We laugh a lot. We live by the values. We love what we do. We take our vacation days and believe in self-care. We are a unique blend of strengths and personalities and we seek to understand each other. We get downright giddy at the mention of camp.

OUR CORE VALUES: C.A.M.P.

• Come As You Are (unless you're a jerk): Bring your unique voice and your authentic self to the table. Have an open mind and respect the value in other perspectives.
• Always FTK: Stay true to the mission and focus on the outcomes. Above all else, we are here "For The Kids".
• Make it Count: Whatever you do, do it well. Inspire others through your actions. Lead with passion. Love what you do.
• Pass the Squeeze: Offer support when it's needed. Accept support when it's offered. Be a team player.

Experience Camps is an equal opportunity employer. Our campers come from all walks of life and so do we. We recognize that career paths are not always linear nor traditional. and that many people are less likely to apply unless they meet all requirements. We are looking to hire people from a wide variety of backgrounds because it makes us stronger. If you share our values, and you bring passion and a learning mindset, you belong here and we encourage you to apply. You can learn more about our Diversity, Equity, and Inclusion commitments here.