Account Supervisor
2 weeks ago
About Rachel Harrison Communications
We are a hospitality and lifestyle focused communications agency with a special focus in travel, immersive experiences, spirits and F&B. We help our clients build their brands and drive revenue through media awareness, integrated digital marketing tactics, unique activations, and word of mouth. We’re small, nimble and creative. Our founder and managing directors are very hands-on and involved in everyday account management giving clients senior-level support every step of the way. Leveraging 25+ years in the industry, RHC utilizes stellar contacts, strategic thinking and finger-on-the-pulse creativity to help clients grow their business. We dream up creative ideas to keep our clients top of mind – and we make sure those creative ideas are seen and heard.
Job Description
We are looking for an Account Supervisor in our Travel & Tourism division, focusing on our luxury travel portfolio. Account Supervisors should have a deep understanding of the media landscape and strong public relations skills. The Account Supervisor will lead accounts with senior support, encompassing media relations, strategy creation and execution, creative writing and creative brainstorming. Account Supervisors manage account teams, act as a main client contact on accounts, have solid relationships with media and experience with new business including drafting new business proposals.
Responsibilities
- Develops meaningful and impactful comprehensive public relations strategies and plans
- Leads proactive and reactive media pitching; successfully pitches stories and meets with top-tier media to deliver high-quality results
- Act as day-to-day client contact for a majority of accounts
- Seek out creative ideas and opportunities to identify and cultivate story ideas for media pitching
- Contribute to creative brainstorming sessions
- Delegate effectively, setting clear expectations and deadlines for junior team members
- Provides needed resources for projects
- Manages quality of work on multiple accounts with professionalism and supports team leaders
- Supports new business proposals with research, brainstorming ideas and proposal creation
Qualifications
- 6-8 years of experience in public relations; agency preferred
- Passion for the travel industry with hotel and tourism client experience, with luxury brand experience preferred
- Ability to manage multiple accounts with ease and professionalism
- Ability to work well under pressure
- Excellent verbal, written, and presentation skills
- Effective organizational and project management skills
- Creative writer with experience crafting assets (press releases, bios, media alerts, etc.)
- Ability to manage a junior team as a mentor; delegate work effectively
- Leads by example; demonstrate a strong work ethic
- This role must be based in NYC and is a hybrid role with two days a week in the office
RHC offers a competitive benefits package, including:
- Company contributions to medical, dental, and vision insurance premiums
- Year-end discretionary bonus
- Discretionary spot bonus
- Monthly Cell Phone Stipend
- 401K with employer match
- Commission opportunities (both for business generated as well as time worked on RFPs)
- Generous PTO including 13+ paid federal holidays, birthday PTO, and Summer Fridays
- Hotel trade opportunities within our portfolio
- Employer sponsored development opportunities
- Hybrid office schedule (2-3 days in office)
- Annual holiday and summer parties, plus regular social events
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