Group Account Supervisor
2 weeks ago
**Company Description**
We’re Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind
them. And hopefully you’re our next Group Account Supervisor helping us to deliver game-changing
campaigns for consumers & HCPs.
Read on to learn more about what qualities we’re looking for in a new member of the crew and why you’re
gonna dig working with us.
How you’ll strengthen the team: Our team is looking for someone who exhibits integrity, trust and self-development. Beyond that, here’s how you’ll make your mark: Tactics and Execution
- Develop marketing/ brand platform briefs). Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
- Production: Supervises and effectively manages the production of client-approved marketing tools
- Creative: Collaborates on creative brief development
- Assume responsibility for the writing and preparation of marketing communications plans and proposals
- Communication: communicate key Client issues/ initiatives to team accurately and in timely manner
- Demonstrates the ability to think creatively and strategically
- PHCG Offerings: Basic knowledge of PHCG businesses, offerings, and tools
Client Relationship
- Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
- Relationship: Frequent, positive client contact with key clients
- Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
- Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).
- Presentations: Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Presents complex data or messages in clear, succinct, compelling manner to clients
- Lead role in ensuring timely, accurate client documentation & correspondence
**Qualifications**
Across 5+ years of experience, you know what it takes to slay Client Services. These are the core skills you’ve totally nailed:
Knowledge
- Deep, expert understanding of the therapeutic category, the audience and at least two channels.
Basic knowledge of at least one other category, and another audience
- Continuously learning technology
- Demonstrates and applies extensive and expert knowledge of assigned brands
- Successfully serves as point of authority and/or source of advice for therapeutic area
- Ensures team adherence to agency process. Identifies issues and leads problem resolution
Strategy
- Vision: Develops communication objectives & strategies (e.g. marketing/ brand platform briefs).
Has the ability to see the big picture and identify the key/broad issues while still driving the process and details
- Planning: High-level analysis of category, research, and competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development.
- Demonstrates passion for the brand
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
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