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Loan Closing Specialist

3 months ago

Fort Worth, United States Quest Financial Full time

Our client located in Fort Worth, TX is looking for a Consumer Lending Closing Specialist to join their team


Pay: $55k - $65k

In office, M-F

Medical, Dental


The Consumer Lending Closing Specialist will be responsible for documenting, auditing, and monitoring the consumer loan closing process, working to ensure all loan documents for approved/closed files are handled per policy and within regulatory guidelines.


Essential Job Functions:

  • Review Closing Packets to support post-closing funding needs and proper acknowledgement from borrowers.
  • Complete loan pay-off requests, debt consolidation requests, and general funding for consumer loans including wires, cashier’s checks, and internal debit/credit tickets.
  • Review imaging system for documentation deficiencies for booked consumer loans.
  • Communicate with customers on a regular basis to ensure files remain up to date, free of exceptions, and loans are properly utilized.
  • Recommend opportunities for ongoing portfolio growth within the Bank.
  • Orders and reviews required support documentation from the Bank’s list of approved vendors and obtains in-house requirements as required on each request.
  • Files Deed Requests for closed files as needed.
  • Maintains a detailed, daily record of transactions in process and maintains a well-organized process around outstanding tasks.
  • Communicates with other members of Loan Operations – Documentation and the lending staff regarding status of loan requests, missing information needed from the lender/borrower, and status of any outstanding fundings provided by department.
  • Monitors, works, and manages documentation exceptions to a proactive level.
  • Maintains good punctuality and attendance to work.
  • Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities:

  • Knowledge of loan terminology and elements/process required to close a loan.
  • Knowledge of consumer lending, escrow analysis, payoffs, per diem interest calculations.
  • Knowledge of teller processing system, Wire Systems, General Ledgers, Debits/Credits for system processing.
  • Knowledge of general banking principles and federal and/or state regulatory lending laws.
  • Ability to communicate effectively both verbally and in writing.

Basic Qualifications:

  • High school diploma or equivalent required.
  • Minimum of two (2) years of work experience with financial documents and transactions (i.e., promissory notes, loan agreements, security deeds, mortgages) required.
  • Minimum of two (2) years of customer service or call center experience, required.
  • Centralized loan documentation department experience, preferred.
  • Prior experience with TILA-RESPA Integrated Disclosure (TRID) preferred.