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Inside Technical Sales Specialist

4 months ago

Fremont, United States SeqMatic Full time

Insides Technical Sales Specialist

 

About SeqMatic

SeqMatic is a Next Generation Sequencing (NGS) and omics services provider based in Fremont, CA (SF South Bay Area). The company was founded in 2012 by former Illumina R&D scientists who are experts in NGS/omics workflows and related bioinformatics.

We specialize in bulk DNA/RNA-seq, Single-cell and Spatial RNA, as well as custom sequencing services with fast turnaround times. Our lab is CLIA / CAP certified.  We recently expanded our capabilities beyond RUO to support clinical trials for our clients, in addition to incorporating novel technologies such as Epigenetics, Proteomics and Histopathology.


About the Opportunity

SeqMatic is looking for an Inside Technical Sales Specialist to join our commercial team. This is a full-time role based in our Fremont, CA office (M-F). Key elements of the position include daily outbound prospecting, nurturing, and closing the sale; understanding customers' technical and business requirements; preparing detailed quotes; matching quotes to purchase orders; and communicating the status of projects from receipt to completion.


This role offers a base salary plus commission, a comprehensive benefits package, 401K with match, and a 5-day lunch program.


Key characteristics and responsibilities for this position include but are not limited to:

·         Hunter: Identify and make outbound contact with existing and potential customers to find sales opportunities, via email, phone, and V-meetings.

·         Sales process: Manage and qualify sales leads; understanding of the customer’s scientific and business pain points, and the competitive situation.

·         Technical: Create quotations that match SeqMatic services offerings to customers’ needs.

·         Tenacity: Pursue and close sales orders; match final quotes with incoming purchase orders.

·         Manage customer relationships post-sale, including a strategy to develop long-term business relationships.

·         Responsive: Answer technical inquiries and/or provide updates to the clients regarding the status of their submissions.

·         Attention to detail: Log all activities in the CRM.

·         Perform other duties as required.

 

 

 

Qualifications:

·         Strong Genomics and/or Molecular Biology background to allow for a deep understanding of the broad variation of NGS/omics applications vs. customer needs to uncover sales potential.

·         Innate desire to win. 

·         1+ years of experience in a Sales role, Technical Support role, or a related field with customer-facing experience.

·         Excellent English verbal and written communication skills.

·         Conduct presentations effectively and professionally to customers, peers, and management.

·         Working knowledge of Next Generation Sequencing methods, especially Illumina and/or 10X Genomics (or equal) is strongly preferred.

·         Self-motivated and eager to learn and advance beyond this role into areas such as field sales, tech support, and project management.

·         Ability to plan, prioritize, and manage time effectively.

·         Prior experience in an environment using a Customer Relationship Management (CRM) system is a plus.


Education Requirements:

·        Bachelor’s degree or higher in genomics, molecular biology, or a closely related scientific field.

·        Must be legally authorized to work in the USA.

·        SeqMatic LLC is an equal-opportunity employer.