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Help Desk Support Analyst

2 months ago

Exton, United States Beacon Hill Full time

Location: Exton, PA Hybrid on site 2 days/week

Duration: 12+ months

The Help Desk Analyst provides technical support and assistance to end-users by diagnosing and resolving hardware, software, and network issues. This role is crucial in maintaining the efficiency of IT operations and ensuring user satisfaction with technology services.

  • Respond to help desk requests via phone and email.
  • Diagnose and resolve hardware, software, and network problems.
  • Provide guidance on how to use software and hardware effectively.

Required:

  • 1+ year of experience or internship in an IT support role


Desired Skills and Experience

Desktop

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future™