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Membership Coordinator

4 months ago

Fond du Lac, United States Envision Greater Fond du Lac Full time

Position summary: The Membership Coordinator is responsible for a range of activities related to Business-to-Business sales, engagement and retention of members.


Essential Duties, Responsibilities and Competencies: Specific duties include, but are not limited to:


Membership Recruitment

  • Secure revenue through selling new memberships, upgraded memberships, and sponsorships.
  • Understand the value and mission of Envision Greater Fond du Lac, the direct and indirect benefits of membership, and effectively communicate to prospective members.
  • Use CRM to track prospects for membership, appointments, sales, and appropriate follow-ups.
  • Lead and develop the Ambassadors Club. Leverage the Ambassadors for new member sales, engagement and renewals.
  • Leverage relationships with members to generate multiple revenue streams of sponsorship, event attendance, and investment.
  • Work in partnership with Vice President of Membership & Resource Development to strategize shared approaches for various members.


Member Engagement and Retention

  • Build meaningful relationships with a broad spectrum of stakeholders, representing all sizes and types of business.
  • Direct ribbon cuttings for members with assistance of Ambassadors Club.
  • Execute processes for member onboarding and member retention.
  • Spearhead membership renewal process, working closely with Accounting department.
  • Solicit feedback from members and pilot new programs or benefits that add value to membership.
  • Execute ongoing member networking events (Business Connections/Coffee Connections).
  • Assist with major Envision Greater Fond du Lac events as directed by Vice President of Membership & Resource Development.


Key Competencies

  • Great with people, able to build trust quickly, understand business-to-business sales
  • Trustworthy, accountable, self-motivated, team player
  • Consistent, organized, attention to details, commitment to processes
  • Professional, coachable, able to represent the organization independently and confidently
  • Ability to prioritize and manage multiple tasks/projects


EDUCATION/EXPERIENCE

Bachelor’s degree preferred. Experience in sales, public relations, or business required.