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Desktop Support Level 2
2 months ago
STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.
Are you a tech-savvy professional with a passion for the entertainment and media industry? We're on the hunt for an on-site IT Support Technician to join our dynamic team and help us keep the show running smoothly
Requirements
- Experience troubleshooting issues with Windows / MacOS environments
- Windows 10 and Mac OS experience required
- Interfacing with users for troubleshooting Desktop\laptop issues.
- Smartphone troubleshooting and configuration
- Candidate should be professional, mature and be able to work independently/unsupervised.
- Someone who is friendly and customer-service focused.
- Lots of outdoor walking is required to visit numerous users throughout Work /Entertainment Campus and Studios
- Experience setting up users with functional desktop PC equipment and ensuring appropriate access to application, software suites and domain access
Responsibilities
- Track and Maintain service tickets using ServiceNow
- Report any challenges, roadblocks immediately to Manager
- Provide end user support in a fast-paced environment
Additional Details
The base range for this contract position is $25 - $32/per hour, depending on experience.
Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at and reach out today to explore opportunities to grow together
