Benefits Specialist

7 days ago

Fairfax, United States George Mason University Full time


Benefits Specialist





  • 10001360







  • Fairfax, VA







  • Classified Staff








  • Opening on: Jun 27 2024















Add to favorites

Favorited


View favorites

Department: Human Resources


Classification: Admin Office Specialist 3


Job Category: Classified Staff


Job Type: Full-Time


Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)


Location: Fairfax, VA


Workplace Type: After training is completed may be eligible for hybrid


Pay Band: 03


Salary: Salary commensurate with education and experience


Criminal Background Check: Yes



About the Department:


Human Resources supports the university‘s mission through the development and implementation of benefit policies and programs that help to attract and retain faculty and staff, and administers the University‘s sponsored benefit plans.



About the Position:


The Benefits Specialist administers and manages benefit programs while providing a high level of customer service to applicants, staff, and faculty of George Mason University, provides support, guidance, and information to employees on benefit-related topics and options available, and advocates on behalf of employees and help to resolve issues.



Responsibilities:




  • Benefits Administration:

    • Conducts classified new hire orientations;
    • Administers and manages benefit programs, including open enrollment, new hire enrollments, mid-year changes, and benefit terminations;
    • Guides employees in benefits programs including group health, dental, life, disability, retirement, and other programs offered at Mason to faculty and staff;
    • Manages the Benefits Department‘s email inbox and ensures that all inquiries are acknowledged and addressed timely, accurately, and in a customer-friendly manner;
    • Answers detailed questions from employees and/or vendors and provides information on health insurance, retirement, and other benefits inquiries;
    • Works within a cross-disciplinary team of human resources, payroll, human resource data management, human resource information systems, and vendors to ensure coordinated management of employee benefits;
    • Works independently and within the team on special nonrecurring and ongoing projects;
    • Communicates benefits to employees individually and in groups, explaining how the benefits work and helping employees understand how to select, use, and maximize their options;
    • Effectively answers questions and provides guidance to employees who have questions related to their benefits;
    • Provides excellent customer service to faculty and staff in a friendly and courteous manner, following established guidelines and procedures; and
    • Navigates the George Mason and vendor administration websites to conduct data entry and problem solve.





  • Data Entry and Auditing:

    • Processes new enrollment forms and terminations for all benefits as needed, employment transactions that require benefit adjustments (i.e., full-time equivalent increase/decrease; faculty to classified), and contacts employees if necessary to discuss impact;
    • Generates biweekly and monthly reports to audit benefit transactions to correct database discrepancies. Conducts data audits, research, problem solves, and resolves discrepancies;
    • Oversees maintenance of employee benefits records and partners with the payroll team to update employee payroll records;
    • Audits entries on payroll adjustment spreadsheets to verify accuracy before sending to payroll for processing;
    • Processes transactions and adjustments accurately with substantial attention to detail; and
    • Troubleshoots and problem solves as needs arise related to transactions.





  • Reconciliation:

    • Regularly reconciles health insurance and Virginia Retirement System transactions to ensure employee benefit coverage and payroll deductions are accurate;
    • Reviews reconciliation reports, researches, and resolves discrepancies using internal and external systems;
    • Determines necessary accounting adjustments to resolve the discrepancies;
    • Calculates deduction to process retroactive salary adjustments;
    • Regularly and proactively reviews audit reports; and
    • Works closely with Payroll to process discrepancy adjustments in a timely manner.





  • Data Analytics:

    • Generates and processes various quality ad hoc reports using MicroStrategy analytics software;
    • Assists with benefits queries through multiple channels including Email, Cardinal, Banner, and utilizing the benefit providers‘ administration portal;
    • Runs and prepares enrollment reports for activity analysis and review;
    • Forms ideas from unstructured data to present information in a visualization format (i.e., charts, tables, diagrams); and
    • Presents topics or issues using data-driven insights in a comprehensible and engaging manner.




Required Qualifications:



  • High school diploma or equivalent;
  • Some professional human resource experience or training;
  • Experience providing customer service;
  • Skill in the use of computers and related software, including Microsoft Office Suite and Microsoft Teams;
  • Skill in providing effective customer service, including analysis of issues through independent judgement and decision making;
  • Ability to develop strategies to improve customer service and benefits process efficiency;
  • Skill in effective and respectful verbal, written, and interpersonal communication;
  • Ability to concisely report solutions to internal and external contacts;
  • Ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
  • Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy;
  • Ability to multi-task and prioritize daily activities;
  • Ability to remain organized while working on multiple, simultaneous projects;
  • Ability to work effectively with others both in the department and to external colleagues;
  • Ability to work independently as well as part of a collaborative team environment;
  • Ability to exercise integrity and maintain confidentiality in working with sensitive information; and
  • Ability to learn applicable state and/or federal regulations, policies, and/or procedures;


Preferred Qualifications:



  • Experience in benefits administration;
  • Experience extracting reports from Human Resource Information Systems and/or Business Intelligence Solutions;
  • Knowledge of employee benefits administration and programs;
  • Knowledge of applicable state and/or federal regulations, policies, and/or procedures;
  • Knowledge of various health and welfare benefits;
  • Proficiency in Excel and spreadsheets, including creation and use of pivot tables, basic calculations, VLOOKUPs, and compiling, organizing and analyzing multiple data sets;
  • Skill in data analytics; and
  • Ability to handle large amounts of data and simplify information into manageable summary reports.


Instructions to Applicants:


For full consideration, applicants must apply for Benefits Specialist at . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.



Posting Open Date: June 27, 2024


For Full Consideration, Apply by: July 12, 2024


Open Until Filled?: Yes



  • Benefits Operations Specialist

    6 days ago

    Fairfax, Virginia, United States Fairfax Radiology Centers, LLC Full time

    Job SummaryWe are seeking a detail-oriented Benefits Coordinator to join our team at Fairfax Radiology Centers, LLC. This is a full-time Monday-Friday, benefitted position with a hybrid schedule (in office 3 days/week). Our corporate office is located in Fairfax, Virginia.About the RoleThis role will provide exceptional support to employees by administering...

  • Labor/Delivery RN

    4 weeks ago

    Fairfax, United States Travel Nurse Source Full time

    TravelNurseSource is working with QS Nurses to find a qualified Labor/Delivery RN in Greenbrae, California, 94904!About The PositionQS Nurses is looking for the best of the best! We're here to help you accomplish your goals and your dreams.Our Recruiters provide personalized hands-on support throughout the process. They'll provide an experience that's simply...

  • Overnight Radiology Specialist

    2 days ago

    Fairfax, Virginia, United States AMN Healthcare, Inc. Full time

    Excel in your career as an overnight radiology specialist with a leading private group in Virginia, boasting 100+ radiologists.About the OpportunityThis exciting role offers an exceptional work-life balance with a schedule of 7 nights on followed by 14 nights off. You'll work from the comfort of your own home, anywhere in the United States, reading ED cases...

  • Travel Radiology Specialist

    7 days ago

    Fairfax, Virginia, United States Washington Radiology Full time

    Job Title: Travel Radiology SpecialistAre you a skilled radiology professional looking for a new challenge? We have an exciting opportunity for a travel radiology specialist to join our team at Washington Radiology.About the RoleWe are seeking a highly qualified and experienced radiology specialist to work with us on a 12-week contract basis. The successful...

  • Blood Bank Laboratory Specialist

    7 days ago

    Fairfax, United States KA Recruiting Inc. Full time

    Blood Bank Laboratory SpecialistLocated in a picturesque region of Northern Vermont, we are seeking a highly skilled Blood Bank Technical Specialist to join our team.We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, as well as a range of benefits and opportunities for professional growth. As a key member of our laboratory...

  • Employment Specialist

    1 week ago

    Fairfax, United States RISE Services & CCS Full time

    About RISE Services & CCS RISE Services & CCS is dedicated to empowering individuals facing barriers to employment, including disabilities, by providing professional support, resources, and guidance tailored to each person's unique needs. Position Overview: We are currently looking for a passionate and resourceful Employment Specialist to join our team. The...

  • Automotive Repair Specialist

    3 weeks ago

    Fairfax, Virginia, United States DARCARS Automotive Group Full time

    Job OverviewWe are seeking an experienced Automotive Repair Specialist to join our team at DARCARS Automotive Group. This role is perfect for individuals who are passionate about automotive repair and have a strong attention to detail.About the RoleThis is a full-time opportunity with a competitive salary of $55,000 - $65,000 per year, depending on...

  • Pediatric Neurology Specialist Opportunity in Northern Virginia

    6 days ago

    Fairfax, Virginia, United States The Medicus Firm Full time

    At Pediatric Specialists of Virginia, we are seeking a talented Pediatric Neurology Specialist to join our esteemed team. This is an exceptional career opportunity for a medical professional who wants to make a lasting impact in the field of pediatric neurology.About Us:We are proud to be recognized as one of the leading pediatric subspecialty groups in...

  • Pediatric Neurology Specialist

    3 days ago

    Fairfax, Virginia, United States The Medicus Firm Full time

    Take your career to the next level as a Pediatric Neurology Specialist with The Medicus Firm in northern Virginia. With a strong referral base and opportunities for academic appointments, this role offers a unique blend of clinical expertise and personal fulfillment.About the OpportunityThis esteemed pediatric subspecialty group is recognized as a leader in...

  • Hospice Care Specialist

    5 days ago

    Fairfax, Virginia, United States Gentiva Health Services Full time

    About the RoleWe are seeking a compassionate Hospice Care Specialist to join our team at Gentiva Health Services.Company OverviewGentiva Health Services is a leading provider of hospice, palliative, and personal care services. With over 430 locations across 36 states, we offer assistance with daily living and support patients and their families in managing...

  • Child Care Nurse Specialist

    6 days ago

    Fairfax, Virginia, United States Aveanna Healthcare Full time

    Child Care Nurse SpecialistWe are seeking a compassionate and skilled Child Care Nurse Specialist to provide high-quality care for our patients in Fairfax.About the JobThis is a unique opportunity to work as a Private Duty Nurse RN, providing one-on-one care to children in their homes. As a key member of our team, you will be responsible for implementing...

  • Insurance Career Growth Specialist

    2 days ago

    Fairfax, Virginia, United States Isabel Thao Nguyen - State Farm Agent Full time

    We are seeking a dedicated and customer-focused individual to join our team as an Insurance Career Growth Specialist.Job OverviewAs an Insurance Career Growth Specialist, you will play a vital role in enhancing the career development of individuals within our agency. Your exceptional customer service skills, ability to establish strong relationships, and...

  • Payroll Specialist

    4 weeks ago

    Fairfax, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a diligent Payroll Specialist to join our team in Fairfax, Virginia. This role is geared towards the financial services industry, with a focus on managing and processing payroll, maintaining payroll data, and supervising Payroll/HRIS staff. Responsibilities:•...

  • Family Medicine Specialist in South Carolina

    2 days ago

    Fairfax, South Carolina, United States The Inline Group Full time

    We are seeking a Family Medicine Specialist to join our team at Low Country Health Care System, a dynamic and growing healthcare organization in South Carolina.About the RoleThis full-time opportunity offers a range of benefits, including:A highly competitive salary ranging from $180,000 to $265,000 per year, depending on experienceBenefits package that...

  • Senior Care Specialist

    1 week ago

    Fairfax, Virginia, United States Sunrise Senior Living Full time

    At Sunrise Senior Living, we are passionate about providing high-quality care to our residents and their families. We believe that our team members are our greatest resource, and we are looking for individuals who share our commitment to excellence.We offer a competitive salary of approximately $45,000 per year, based on the location of the community and the...

  • Neurology Specialist

    7 days ago

    Fairfax, Virginia, United States The Medicus Firm Full time

    The Medicus Firm is seeking a skilled Pediatric Neurology Specialist to join their esteemed team in northern Virginia or Washington D.C. This exciting opportunity allows for a great balance of onsite and telemedicine clinics, ensuring an exceptional quality of life.About the Role:We are looking for a highly trained Pediatric Neurology specialist to expand...

  • Marketing Development Specialist

    5 days ago

    Fairfax, Virginia, United States Neil Mckinnon - State Farm Agent Full time

    We are seeking a skilled Marketing Representative to join our team as a Marketing Development Specialist. This role involves providing exceptional customer service, educating customers about insurance options, and working with the agent to establish and meet marketing goals.About the PositionAs a Marketing Development Specialist, you will be responsible for...

  • Diagnostic Imaging Specialist

    6 days ago

    Fairfax, Virginia, United States Solis Mammography Full time

    About Solis MammographyAt Solis Mammography, we are dedicated to providing exceptional care and efficient results. Our team of skilled professionals is committed to delivering outstanding patient experiences.Job DescriptionWe are seeking a highly skilled Diagnostic Imaging Specialist - Mammography to join our team. As a key member of our imaging department,...

  • Critical Care Specialist

    2 days ago

    Fairfax, Virginia, United States OnCall Solutions Full time

    OnCall Solutions is seeking a skilled Critical Care Specialist to join their team. As a leader in emergency medicine, this role requires full-time availability and the ability to work in a fast-paced environment.Salary and BenefitsThe estimated annual salary for this position is around $250,000, depending on experience and qualifications. In addition to a...

  • Compliance Specialist

    1 day ago

    Fairfax, United States ABCO Maintenance Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Business Support Description Compliance Specialist ABCO...