Patient Access
3 days ago
The Patient Access Associate 2 admits and schedules patients, conducts insurance verifications, and provides financial counseling. Ensures patient safety by demonstrating effective problem solving and effective communication skills. Engages in active listening when dealing with a customer complaints.
Job Responsibilities
- Expresses sincere concern and empathy when dealing with customer complaints.
- Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
- Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
- Identifies and communicates payroll authorization and referral requirements to patients.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
- Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
- Recognizes when a problem needs to be elevated for resolution and involves others in the problem solving process when additional input is needed.
- May perform additional duties as assigned.
Additional Requirements
Prior healthcare exp. strongly preferred.
Experience - 1 year of healthcare patient access experience or 1 year of experience in healthcare revenue cycle Or Bachelors degree in lieu of experience
Education - High School diploma or equivalent
-
Patient Access Associate
3 days ago
Fairfax, United States Inova Health System Full timeInova Physician Partners Inc - Family Medicine - Oakton is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift from Monday - Friday, between 8:30 a.m. - 5:00 p.m.Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently...
-
Patient Access Associate
2 weeks ago
Fairfax, United States Inova Health System Full timeInova Fairfax Hospital | Patient Access Associate 1 | Full-time | Evening Shift: 4 PM- 2:30 AM | 4 ten hour shifts- days off Mon, Fri, Sat. The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer...
-
Patient Access Associate 3- Gastro
7 months ago
Fairfax, United States Inova Full timeThe Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifies and enters insurance information and authorization/referral requirements into...
-
Fairfax, United States Inova Full timeThe Patient Access Associate 2 admits and schedules patients, conducts insurance verifications, and provides financial counseling. Ensures patient safety by demonstrating effective problem solving and effective communication skills. Engages in active listening when dealing with a customer complaints. Job Responsibilities Expresses sincere concern...
-
Patient Service Representative
2 months ago
Fairfax, United States Washington Radiology Full timePatient Service Representative Looking to elevate your career? Join us! Work Location: Fairfax, VAWork Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pmDepartment Highlights: Strong team collaborationCompassion and empathy to our patients and the teamJoin an innovative team working toward making healthcare more accessible, integrated, and...
-
Patient Service Representative
2 months ago
Fairfax, United States Washington Radiology Full timePatient Service Representative Looking to elevate your career? Join us! Work Location: Fairfax, VA Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm Department Highlights: Strong team collaboration Compassion and empathy to our patients and the team Join an innovative team working toward making healthcare more accessible, integrated,...
-
Oncology Patient Specialist 1
6 months ago
Fairfax, United States Inova Health System Full timeThe Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within established quality standards while contributing to a safe patient care...
-
Oncology Patient Specialist 1
2 weeks ago
Fairfax, United States Inova Health System Full timeInova SCHAR Center and Clinic | Oncology Patient Specialist 1 | Full-time | The Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within...
-
Oncology Patient Specialist 1
3 days ago
Fairfax, United States Inova Health System Full timeInova SCHAR Center and Clinic | Oncology Patient Specialist 1 | Full-time | The Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within...
-
Oncology Patient Specialist 3
7 months ago
Fairfax, United States Inova Health System Full timeThe Oncology Patient Specialist 3 provides excellent service by identifying internal/external customer needs and fulfilling customer expectations. Completes assigned activities related to complex Oncology scheduling and services within the Cancer Center while verifying and entering insurance information and authorization/referral requirements. Counsels...
-
Oncology Patient Specialist 1
2 weeks ago
Fairfax, United States Inova Full timeJob DescriptionInova SCHAR Center and Clinic | Oncology Patient Specialist 1 | Full-time | The Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work...
-
Oncology Patient Specialist 1
5 months ago
Fairfax, United States Inova Full timeJob DescriptionThe Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within established quality standards while contributing to a safe...
-
Oncology Patient Specialist 2
2 weeks ago
Fairfax, United States Inova Health System Full timeThe Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Communicates effectively with various audiences by using the most...
-
Oncology Patient Spec 1
6 months ago
Fairfax, United States Inova Full timeJob Description The Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within established quality standards while contributing to a safe...
-
Patient Registration Float Pool Team
3 days ago
Fairfax, United States Inova Health System Full timeCentral Zone Morning/Midday 7am-3:30pm & 10am-6:30pm The Patient Registration Float Pool Team is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class service to patients by filling vacancies within clinical departments. Travels to various...
-
Patient Services Rep II
6 days ago
Fairfax, United States Savista Full timeHere at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their...
-
Fairfax, Oklahoma, United States OneStaffMedical Full timeWe are a leading healthcare staffing firm dedicated to supporting talented nurses in finding rewarding assignments across the country.Salary Information:The estimated weekly compensation for this position ranges from $1,200 to $2,000 based on factors such as experience, demand, and location. Please contact our recruiting specialists for more detailed...
-
Fairfax, United States Inova Health System Full timeCentral Zone Evening/Overnight 3pm-11:30pm & 11pm-7:30am The Patient Registration Float Pool Team is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class service to patients by filling vacancies within clinical departments. Travels to...
-
Patient Care Coordination Manager
2 months ago
Fairfax, United States Inova Health System Full timeInova Behavioral Health Services - Merrifield is looking for a dedicated Patient Care Coordination Manager to join the team. This role will be full-time, Monday - Friday, mostly remote, with occasional onsite. At Inova Behavioral Health Services, we approach each person's treatment as a patient-centered, family-focused partnership. We start by asking...
-
Patient Registration Float Pool Team- Morning/midday
2 months ago
Fairfax, United States Inova Full timeJob Description Central Zone Morning/Midday 7am-3:30pm & 10am-6:30pm The Patient Registration Float Pool Team is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class service to patients by filling vacancies within clinical departments. Travels...