Key Account Manager

What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

WHY JOIN HAYS?

Be part of the team

We’re driven to work hard but know when to have fun. We call it the Hays spirit. You’ll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive

We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career

Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays means joining a business that’s going places. We’re transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

OUR VALUES

BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING

Your new team

Join our dynamic technology sales team as a Key Account Manager, where you’ll inherit an existing book of business that’s ripe for growth. This is a golden opportunity to drive sustainable solutions and make a significant impact in the South Florida technology industry. Your expertise will be key in nurturing these relationships and propelling our mission forward.

Your new role:

• Drive net fees and contractor headcount growth in own market; grow contacts in all active clients.
• Actively manage client and job processes through key job management activities to ensure best service delivered for client and contractors.
• Meet or exceeds expected fill ratios in conjunction with recruitment team.
• Pursuit of target clients and leads obtained.
• Responsible for articulating and following up all client communications; confirm compliance required.
• Ensures min activity standards are delivered consistently, including business development (calls, in person meetings, utilizing all communication channels including social media to promote own desk and Hays brand).
• Obtain job orders for contract, contract to hire of consultants and independent contractors using established best practices (job registration, client meetings, multiple communication channels).
• Demonstrate a “service delivery” mentality to ensure attainment of minimum key activity standards and desk fundamentals are in place.
• Negotiation of margins and terms of business / contracts within approval guidelines.
• Work with manager to ensure a targeted BD plan is in place and develop targeted calls lists to ensure development of “cold, warm and hot” portfolio of clients with a view to pursuing long term strategic relationships.
• Actively pursue leads generated or given, focusing on key “in demand skills” and working with recruiting team to ensure a pipeline of relevant candidate availability.
• Seek every opportunity to add the human element and “go the extra mile” to deliver a differentiated service.
• Network internally and externally; participate in professional associations where relevant; regularly attend client meetings with other specialists.
• Continually improve job and technical knowledge by seeking feedback and undertaking expected self-learning activities.
• Assimilate to Hays culture, undermine successful execution of our strategy or adversely impacts relationships with clients, candidates or colleagues.

What we’re looking for:

• Proven sales success - staffing or B2B.
• Ability to build strong relationships.
• Willingness to “cold-call” and prospect for new business over the phone.
• Self-confident, motivated, goal oriented, persistent and a skilled negotiator.
• Must possess solid organizational and interpersonal skills and be detail oriented.
• High level of initiative and work well in a team environment.
• Handles stressful situations and deadline pressures well with support.
• Organized, plans and carries out responsibilities with direction from manager.

What you will get:

• We offer base compensation of $47,000 plus uncapped commission plan from 12-16%.
• Hybrid/flexible schedule.
• PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
• Competitively priced medical, vision and dental plans to choose what works best for you.
• 401K with guaranteed match and fast-paced vesting schedule.
• Initial and continuous training & support from Learning & Development for your professional growth.

What you need to do now

Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

More about us

Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.

For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.

We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.

Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search “Hays Our Promise” to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here.

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.