Insurance Renewal Specialist

1 week ago

Saint Paul, United States HomeServices Insurance Full time

HomeServices Insurance, inc. is an independent insurance agency focusing on personal lines insurance products with over 20 different locations in the United States. We have established relationships with many of the top A-rated carriers allowing us to provide solutions for a vast array of customers. Our employees are our most important asset, so we maintain a positive, respectful, and encouraging work environment. But don’t just take our word for it HomeServices Insurance has been named a Top Insurance Employer based off employee feedback every year since 2018 and we maintain a 97% employee retention rate. Having doubled in size over the last 2 years, it’s proven we don’t like to sit still. We enjoy and promote a fast-paced working environment and our constant growth continues to open new opportunities for our company and employees.


HomeServices Insurance, Inc. is currently seeking an experienced and professional Renewal Specialist. This position offers you the opportunity to learn and grow within a dynamic growing organization. You will be working alongside some of the industry’s best talent located in our New Brighton/St. Paul, MN office.


Purpose of Job:

Responsible for reviewing client’s renewals, looking into premium increases, identifying any gaps in coverage or coverage errors or omissions and remarketing accounts as needed.


Job Duties and Responsibilities:

  • Review and compare client’s current policies with their renewal policies and investigate the reason for any major increases in premium.
  • Identify any gaps in coverage or possible incorrect/outdated information.
  • Requote client’s policies as needed or as requested.
  • Advise client’s regarding insurance coverages, risk management issues and identify and any additional insurance needs.
  • Send applications/cancelation forms, issue new policies and enter information into the Agency Management System as needed.
  • Stay up to date on carriers’ policies, packages, coverages, discounts & underwriting guidelines.
  • Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to VP insurance operations.
  • Perform any additional responsibilities as requested or assigned.


Performance Expectations:

  • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
  • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
  • Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
  • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
  • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.


Qualifications:

Education / Certifications:

  • Property and Casualty License
  • Associate degree or equivalent work experience and knowledge.

Experience:

  • 3-5 years in personal lines insurance customer service.

Knowledge and Skills:

  • Working knowledge of insurance agency operations, coverages, rates, markets, and applicable insurance laws/codes.
  • Thorough knowledge of all personal lines’ insurance products.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Excellent oral, written, and interpersonal communication skills.
  • Proven automation, time management, and organizational skills.


This position pays a salary with commission as well as a comprehensive benefits package including 401k, medical, dental, vision, life insurance, and more. Please apply and send your confidential resume with contact information immediately to Dolla Yang, TA Specialist at HomeServices of America - Shared Success Center


EOE

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