Internal Job Installation Support Specialist Supervisor
1 week ago
Installation Support Specialist SupervisorAs the Installation Support Specialist Supervisor, you will be responsible for leading and managing CI Team staff within their division, ensuring exceptional customer support and smooth coordination across various touchpoints. This role plays a critical part in confirming that installations are completed according to contract terms, all necessary documentation is accurately entered into the CRM for invoicing, and customer satisfaction is achieved.Responsibilities Provide direct supervision and leadership to CITeam agents, ensuring adherence to performance, attendance, reliability, and productivity standards Collaborate with customers and subcontractors during the installation process to support successful project completion Audit job documentation and system data in alignment with policies and procedures to ensure timely and accurate invoicing Follow up with customers post-installation to collect final payments and any outstanding documentation required for billing Manage inbound communications to resolve issues efficiently and professionally Serve as a liaison between divisions, ensuring all post-installation needs, services, or missing documentation are identified and addressed promptly Uphold and enforce company procedures related to customer experience, promoting consistent and high-quality service across all interactions Support the development and accuracy of training materials, SOPs, and process documentation Lead hiring, onboarding, and continuous training efforts for new and existing team members Act as the first point of contact for escalations and provide support to the team and divisions as needed Conduct regular 1:1s with team members to review performance, provide coaching, and support development Provide overflow coverage and assist with operational needs during peak times or absences Perform other duties and projects as assignedQualifications High school diploma or GED equivalent 5 year's customer service experience Experience in home improvement industry a plus Attention to detail Strong organizational and time management abilities Excellent communication, collaboration, and problem-solving skillsChampion Window is an Equal Employment Opportunity EmployerIf you need assistance with completing the online application due to a disability, please contact Champion Window.Today & Every Day, CHAMPION Thanks Our Veterans Now Hiring and Honoring Veterans. Apply today to find your next challenging career.#INDCAlso, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
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West Berlin, United States Great Day Improvements Full timeInstallation Support Specialist Supervisor As the Installation Support Specialist Supervisor, you will be responsible for leading and managing CI Team staff within their division, ensuring exceptional customer support and smooth coordination across various touchpoints. This role plays a critical part in confirming that installations are completed according...
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Production Support Specialist
1 week ago
Berlin Township, United States Great Day Improvements Full timeOverview Champion Windows - Production Support SpecialistAs a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs. Responsibilities · Contract Accuracy and Order Processing o Accurately review and par sales...
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Operations Supervisor
1 week ago
Woodbridge Township, United States Claims Supervisor, Operations Full timeThe Claims Supervisor, Operations will oversee a unit of operations associates in the Woodbridge and Mount Laurel claim departments. The unit handles a variety of claim related functions including, but not limited to data entry, rental claim handling, salvage processing, subrogation assistance and switchboard functions. In addition, this role also has...
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IT User Support Specialist
2 days ago
Woodbridge Township, United States Global Channel Management Full timeAbout the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under limited...
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Berlin, United States ASSA ABLOY Full timeAt ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility. The Customer Service Technical Support Specialist is...
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Warehouse Specialist/Supervisor
1 week ago
Woodbridge Township, United States SwiftX Inc. Full timeJob Title: Warehouse Specialist/Supervisor**Key Responsibilities:** Assist local parcel delivery operations, such as sorting, pickup, and dispatch.Forecast driver’s needs, plan DSP driver routes, and recruit/interview drivers.Assign tasks to frontline and outsourced warehouse staff, enhancing team cohesion.Troubleshoot operational issues, learn our...
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IT Support Specialist
3 days ago
New Berlin, Wisconsin, United States STANDEX Full timeStandex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine...
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Customer Service Technical Support Specialist
2 weeks ago
Berlin, CT, United States ASSA ABLOY Full timeAt ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users' lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility. The Customer Service Technical Support Specialist is an...
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Berlin, CT, United States ASSA ABLOY Full timeAt ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users' lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility. The Customer Service Technical Support Specialist is an...
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Berlin, CT, United States ASSA ABLOY Full timeAt ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users' lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility. The Customer Service Technical Support Specialist is an...
