IT User Support Specialist
3 days ago
About the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction. Provide second level end-user PC support for staffed locations and remote offices. Provide high level on-site call center support, Perform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI Install, configure, and troubleshoot Windows operating systems, MacOS, Microsoft Office Suite other applications. Provide incident & problem summaries, status reports, and project status as required Comply with and support ITIL change-incident-problem-asset management processes and work instructions Coordinate with 2nd and 3rd tier teams to ensure timely resolution of complex end user technology issues and incidents to ensure meeting agreed upon service levels Maintain highly accurate inventory records Provide end user training and knowledge documentation Deploy, procure, and collect desktop equipment from end user. Provides day-to-day technical support to employees for a range of hardware and software related systems. Under limited supervision, this job responds to problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
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IT User Support Specialist
4 days ago
Woodbridge, NJ, United States Global Channel Management Full timeAbout the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under limited...
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IT User Support Specialist
4 days ago
Woodbridge, NJ, United States Global Channel Management Full timeAbout the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under limited...
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IT User Support Specialist
6 days ago
Woodbridge, NJ, United States Global Channel Management Full timeAbout the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under limited...
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IT User Support Specialist
7 days ago
Woodbridge, NJ, United States Global Channel Management Full timeAbout the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under limited...
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technical support specialist
2 weeks ago
Woodbridge, Virginia, United States Prince William County Public Schools Full timeTECHNICAL SUPPORT SPECIALIST - 250 DAYJOB STATUS:OPENEFFECTIVE:2025-26POSTING DATE:12/19/2025CLOSING DATE:12/26/2025 04:30 PMPOSTING NUMBER: SCHOOL/DEPARTMENT:Information & Instructional TechnologyLOCATION:Prince William County,VAPOSITION TITLE:TECHNICAL SUPPORT SPECIALIST - 250 DAYADDITIONALINFORMATION/REQUIREMENTS:An essential function of this position is...
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Woodbridge, United States Puyenpa Services LLC Full timeThe Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are seeking Help Desk Customer Service Support...
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IT Support Help Desk
6 days ago
Shelby Township, United States INTREPID IT LLC Full timeJob DescriptionJob DescriptionJob DescriptionRESPONSIBILITIES:Responsibilities of the IT Support Specialist:* Monitor and respond to requests received through the IT Helpdesk ticketing system* Provide On-site service calls when required* Mange projects start to finish such as server upgrades* Respond to incidents reported by email and phone calls* Create or...
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Classroom and AV Support Specialist
1 week ago
Woodbridge, Virginia, United States William & Mary and the Virginia Institute of Marine Science Full timeJob Requisition:JR101153 Classroom and AV Support Specialist (Open)Job Posting Title:Classroom and AV Support SpecialistDepartment:CC00398 WM001 | WMUO | Computing SupportJob Family:Staff - Media & Creative ServicesWorker Sub-Type:Regular (benefited)Job Requisition Primary Location:William & MaryPrimary Job Posting Location:William & MaryJob Description...
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Customer Technical Support Specialist
2 days ago
Woodbridge, United States Puyenpa Services LLC Full timeThe Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are seeking a Customer Technical Support Specialist...
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Customer Technical Support Specialist
5 days ago
Woodbridge, VA, United States Puyenpa Services LLC Full timeThe Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are seeking a Customer Technical Support Specialist...