Receptionist

2 weeks ago


New London, United States Bridge Technical Talent Full time

JOB SUMMARY

The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence. They will demonstrate proficient data entry skills, uphold confidentiality in all interactions and continually maintain and improve upon job specific competencies.

ROLE AND RESPONSIBILITIES


Patient experience:

  • Provide exceptional customer service to all patients, visitors and callers
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area
  • Greet patients and other visitors to the agency and assist them as appropriate


Scheduling:

  • Review schedules to ensure accuracy and fill appointment opportunities
  • Schedule and reschedule appointments in accordance with scheduling guidelines
  • Collect, verify, update and document patient demographics, insurance information and forms
  • Review and complete Telephone encounters (TEs) timely and accurately
  • Reconcile patient visits daily


Insurance:

  • Verify active insurance coverage and status and keep information updated


Payments:

  • Collect patient payments, balances and copays
  • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
  • Complete end of day reporting and ensure records balance


Phones:

  • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system


Scanning:

  • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per Indexing protocols


HIPAA:

  • Consistently ensure and maintain patient confidentiality


Other:

  • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement


Requirements:

  • Fully Bilingual, English & Spanish required
  • Associate's degree or 1-2 years of experience in a receptionist-type position required
  • Experience working within the healthcare industry preferred

  • Medical Receptionist

    1 month ago


    New London, United States Shoreline OBGYN Full time

    Growing OB/GYN practice seeking full-time Medical Receptionist. You must have at least 5 years of experience in the medical field. OB/GYN experience is preferred but not required. Duties include patient registration, scheduling appointments, answering phones and copay collection. Excellent customer service skills and phone etiquette is a must. Competitive...

  • Dental Receptionist

    4 weeks ago


    New London, United States CT Dental Mgmt Full time

    Full Job DescriptionAt New London Dental Care our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving.We believe that satisfying all of our patients is our most important goal.Currently, we're in...

  • Dental Receptionist

    2 months ago


    New London, United States CT Dental Mgmt Full time

    Job DescriptionJob DescriptionSalary: Full Job DescriptionAt New London Dental Care our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving.We believe that satisfying all of our patients is our...

  • Receptionist

    1 month ago


    New Haven, United States Yale New Haven Health Full time

    1. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment. 2. Performs assigned receptionist duties to ensure the efficient operation of the Department. 2.1 Answers the telephone in a pleasant and courteous mann Receptionist, Patient Care, Customer Service, Administrative, Healthcare, Skills

  • Receptionist

    5 days ago


    New York, New York, United States Solutions Sync Full time

    Hi I have an urgent Requirement with my client. Let me know your interest in it. Looking for strong experience working as a receptionist. Location New York NY Duration Contract / full time. Hi I have an urgent Requirement with my client. Let me know your interest in it. Looking for strong experience working as a receptionist. Location New York NY Duration...

  • Receptionist

    4 days ago


    New York, United States Solutions Sync Full time

    Hi I have an urgent Requirement with my client. Let me know your interest in it. Looking for strong experience working as a receptionist. Location New York NY Duration Contract / full time. Hi I have an urgent Requirement with my client. Let me know your interest in it. Looking for strong experience working as a receptionist. Location New York...

  • Receptionist

    2 weeks ago


    New York, United States h. holding Full time

    Job DescriptionJob DescriptionReceptionist Job Duties and ResponsibilitiesAnswer phone inquiries, direct calls and provide basic company informationPerform clerical duties, take memos, maintain files, and organize documents, etc.Monitor front desk and comply with all security procedures for visitorsBook tours, answer emails, and correspond as neededOversee...

  • Receptionist

    2 weeks ago


    New Rochelle, United States The Eliot at New Rochelle Full time

    The Eliot at New Rochelle - Receptionist - Full-Time  Full-time Hours:  (Mon - Fri) and also looking for Weekend and Overnight Duties: Answer phones, call bells, schedule appts, answer the front door, some cleaning.   Receptionist Overview: The Receptionist will provide general assistance and oversight to ensure high resident satisfaction and care;...

  • Receptionist

    3 weeks ago


    New York, United States Planet Professional Full time

    Receptionist Contract to hire for the right person Onsite, 5 days Must have: 1+ years experience in Receptionist or Admin role in corporate, professional company MS Office (Outlook and Word) Willingness to sit at front desk Comfort with greeting guests Comfort with answering phones Company Description: We are a small professional services/employee focused...

  • Receptionist

    3 weeks ago


    New York, United States Planet Professional Full time

    ReceptionistContract to hire for the right personOnsite, 5 daysMust have:1+ years experience in Receptionist or Admin role in corporate, professional companyMS Office (Outlook and Word)Willingness to sit at front deskComfort with greeting guestsComfort with answering phonesCompany Description:We are a small professional services/employee focused company...

  • Receptionist

    3 weeks ago


    New York, United States Planet Professional Full time

    ReceptionistContract to hire for the right personOnsite, 5 daysMust have:1+ years experience in Receptionist or Admin role in corporate, professional companyMS Office (Outlook and Word)Willingness to sit at front deskComfort with greeting guestsComfort with answering phonesCompany Description:We are a small professional services/employee focused company...

  • Legal Receptionist

    4 weeks ago


    New Orleans, United States Recruit, Staff, Hire, LLC. Full time

    VERY High Volume calls Legal Receptionist positionWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Someone who can handle pressure and high volume calling as well as manage and coordinate a busy appointment schedule for multiple attorneys.?As a Receptionist, you will...

  • Receptionist

    6 hours ago


    New Haven, United States Majestic Care of New Haven Full time

    Majestic Care is looking for a Receptionist to join our teams’ mission and believe in our core values! Our mission**:_Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve._** Our Core Values... L - Listening E - Empathy A - Accountability D - Decisiveness This is how we create a culture to LEAD with...

  • Receptionist PRN

    1 day ago


    New Albany, United States Vibra Healthcare Full time

    The Receptionist is responsible for serving as first impression specialist for Front Desk, greeting visitors, vendors and answering main phone line. Performs clerical duties as assigned, such as charge entry, admissions paperwork, filing, and copying Receptionist, Healthcare, Administrative

  • Medical Receptionist

    2 weeks ago


    New York, United States Insight Global Full time

    Position: Medical Receptionist/ Admin Location: New York, NY- 10038Duration: Ongoing contractPay Range: $17-20/hrMust Haves:2+ Years as a Medical receptionist/admin assistantExperience setting appointments and greeting patientsNice to Have: Experience working with VeteransDay to Day:Insight Global is seeking a Receptionist/Admin Assistant for a Medical...

  • Medical Receptionist

    2 weeks ago


    New York, United States Insight Global Full time

    Position: Medical Receptionist/ Admin Location: New York, NY- 10038Duration: Ongoing contractPay Range: $17-20/hrMust Haves:2+ Years as a Medical receptionist/admin assistantExperience setting appointments and greeting patientsNice to Have: Experience working with VeteransDay to Day:Insight Global is seeking a Receptionist/Admin Assistant for a Medical...

  • Receptionist

    1 month ago


    New Orleans, United States JOHN JAY Full time

    Job DescriptionJob DescriptionRECEPTIONIST DUTIES, ANSWERING PHONES, SCHEDULING APPOINTMENTS, TAKING CARE OF CUSTOMERS AND PAYMENTS.

  • Receptionist

    2 weeks ago


    New York, United States Blossom & Ivory Full time

    **Join Our Team as a Receptionist at Blossom & Ivory!** **Location**: New York City **About Us**: Blossom & Ivory is a leading fashion and lifestyle brand known for its commitment to sophistication, quality, and exceptional customer service. Situated in the bustling heart of New York City, our boutique offers a curated selection of fashion-forward apparel,...

  • Receptionist

    3 days ago


    New York, United States Ditto Full time

    **Receptionist Role Overview**: As our Receptionist, you'll be the welcoming face for our clients and visitors. We're looking for someone with great communication skills, a friendly personality, and a passion for excellent customer service. You'll be crucial in keeping our office organized and inviting. **Key Responsibilities**: - Greet clients and...

  • Receptionist

    1 month ago


    New Brunswick, United States Medicaal Office Full time

    Job DescriptionJob DescriptionLooking for front desk receptionist with good people Skills.  Responsibilities include checking in patients, entering patient information in the computer.