End User Support Specialist
4 months ago
Job Title: End User Support Specialist
Skills: troubleshooting tools like Windows Event Viewer, Task Manager, and Resource Monitor
Experience: 4+ Years
Location: Greensboro, NC
Job Type: Full-time
We at Coforge are hiring End User Support Specialist with the following skillset:
- Responsible for basic work assigned from a problem or incident management queue to final resolution.
- Identifies, solves, and prevents the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points and voice services.
- Reviews and investigates all IT related problems to resolve cause and most appropriate solution. Provides information and explanation to end users on problem resolution and offers suggestions and advice to prevent similar issues if necessary.
- Thorough interpersonal and oral and written communication skills to provide quality customer service.
- Ability to enforce established corporate guidelines, policies, and procedures.
- Excellent organizational skills. Ability to develop time well in a dynamic environment and prioritize tasks frequently.
- Thorough and broad knowledge of end point operating systems platforms including Windows, IOS and Android.
- Basic knowledge of dependent End User compute technologies including VMware ESXi, Active Directory, networking and storage area networks and servers.
- Desired knowledge and skills would typically be acquired through a high school diploma plus technical trade school certification program(s).
- 1+ years supporting Microsoft OS Office and remote desktop software.
- 1+ years of experience supporting desktop systems, mobile device management solutions, application virtualization.
- 1+ years of demonstrated performance in a direct customer support role.
- A combination of A+ or Network+, and MCDST certification or equivalent experience desired.
- Proficiency in supporting and troubleshooting Microsoft 365 applications.
- Account Management: Ability to assist users with password resets, account creation, and access control.
- Basic knowledge of VDI software solutions such as VMware Horizon, Citrix Virtual Apps and AWS.
- Web Browsers: Familiarity with popular web browsers (Chrome, Firefox, Edge) and addressing browser-related issues.
- Ticketing Systems: Experience in using ticketing systems for tracking and managing support requests efficiently.
- Basic Troubleshooting Tools: Proficiency in using built-in troubleshooting tools like Windows Event Viewer, Task Manager, and Resource Monitor.
-
End User Support Specialist
4 months ago
Greensboro, United States Coforge Full timeJob Title: End User Support SpecialistSkills: troubleshooting tools like Windows Event Viewer, Task Manager, and Resource MonitorExperience: 4+ YearsLocation: Greensboro, NCJob Type: Full-timeWe at Coforge are hiring End User Support Specialist with the following skillset:Responsible for basic work assigned from a problem or incident management queue to...
-
End User Support Specialist
3 weeks ago
Greensboro, United States Coforge Full timeJob Title: End User Support SpecialistSkills: Troubleshooting tools like Windows Event Viewer, Task Manager & Resource MonitorExperience: 4+ YearsLocation: Greensboro, NCJob Type: Full-timeWe at Coforge are hiring End User Support Specialist with the following skillset:Responsible for basic work assigned from a problem or incident management queue to final...
-
End User Support Specialist
3 weeks ago
Greensboro, United States Coforge Full timeJob Title: End User Support SpecialistSkills: troubleshooting tools like Windows Event Viewer, Task Manager, and Resource MonitorExperience: 4+ YearsLocation: Greensboro, NCJob Type: Full-timeWe at Coforge are hiring End User Support Specialist with the following skillset:Responsible for basic work assigned from a problem or incident management queue to...
-
End User Support Specialist
2 weeks ago
greensboro, United States Coforge Full timeJob Title: End User Support SpecialistSkills: Troubleshooting tools like Windows Event Viewer, Task Manager & Resource MonitorExperience: 4+ YearsLocation: Greensboro, NCJob Type: Full-timeWe at Coforge are hiring End User Support Specialist with the following skillset:Responsible for basic work assigned from a problem or incident management queue to final...
-
End User Support Specialist
2 weeks ago
greensboro, United States Coforge Full timeJob Title: End User Support SpecialistSkills: Troubleshooting tools like Windows Event Viewer, Task Manager & Resource MonitorExperience: 4+ YearsLocation: Greensboro, NCJob Type: Full-timeWe at Coforge are hiring End User Support Specialist with the following skillset:Responsible for basic work assigned from a problem or incident management queue to final...
-
End User Support Specialist
3 weeks ago
Greensboro, United States Coforge Full timeJob Title: End User Support SpecialistSkills: Troubleshooting tools like Windows Event Viewer, Task Manager & Resource MonitorExperience: 4+ YearsLocation: Greensboro, NCJob Type: Full-timeWe at Coforge are hiring End User Support Specialist with the following skillset:Responsible for basic work assigned from a problem or incident management queue to final...
-
IT Support Specialist
3 weeks ago
Greensboro, United States CRG Full timeSenior Support SpecialistLocation: Greensboro, NC (on-site)Pay: $26.00 / HourlyDuration: 8 month contractThe IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and...
-
IT Support Specialist
3 weeks ago
Greensboro, United States CRG Full timeSenior Support SpecialistLocation: Greensboro, NC (on-site)Pay: $26.00 / HourlyDuration: 8 month contractThe IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and...
-
IT Support Specialist
2 weeks ago
greensboro, United States CRG Full timeSenior Support SpecialistLocation: Greensboro, NC (on-site)Pay: $26.00 / HourlyDuration: 8 month contractThe IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and...
-
IT Support Specialist
2 weeks ago
greensboro, United States CRG Full timeSenior Support SpecialistLocation: Greensboro, NC (on-site)Pay: $26.00 / HourlyDuration: 8 month contractThe IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and...
-
IT Support Specialist
3 weeks ago
Greensboro, United States CRG Full timeSenior Support SpecialistLocation: Greensboro, NC (on-site)Pay: $26.00 / HourlyDuration: 8 month contractThe IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and...
-
Senior Support Specialist
4 weeks ago
Greensboro, United States Randstad Digital Full timejob summary:Randstad Digital is seeking an experienced Support Specialist for an exciting opportunity in Greensboro, NC. This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes to achieve the end results. Senior...
-
IT Support Specialist
3 weeks ago
Greensboro, North Carolina, United States A Society Group, Inc. Full timeJob DescriptionWe are seeking a skilled IT Support Specialist to join our team at A Society Group, Inc.The successful candidate will provide technical support for office applications and infrastructure, working closely with local and global colleagues to deliver applications support and new infrastructure for business solutions.This role is critical to the...
-
System Support Specialist
4 days ago
Greensboro, North Carolina, United States TEKsystems Full timeAbout the Role:This position performs analytical, technical, and administrative work in efforts to support local and remote end-users, as well as production lines. The System Support Specialist goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills and solid troubleshooting skills typical of an...
-
IT Support Specialist
3 weeks ago
Greensboro, North Carolina, United States A Society Group, Inc. Full timeJob DescriptionWe are seeking a skilled IT Support Specialist to join our team at A Society Group, Inc.The successful candidate will provide technical support for office applications and infrastructure, ensuring seamless operations for our end-users.This role is part of our Digital Engineering organization, located in Greensboro, and requires collaboration...
-
Senior Support Specialist
4 weeks ago
Greensboro, United States CRG Full timeJob DescriptionJob DescriptionIT Support SpecialistLocation: Greensboro, NC (on-site)Pay: $26.00 / HourlyDuration: 8 month contract The IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to,...
-
IT Support Specialist
4 weeks ago
Greensboro, United States Stefanini Full timeStefanini Group is hiring! Stefanini is looking for an IT Support Specialist in Greensboro, NC. For quick Apply, please reach out to Sonu Agarwal, call / email: The Onsite Technician provides office application and infrastructure support for the client's end users.This position occurs as part of the client's Onsite team within the Digital...
-
Support Specialist
1 week ago
Greensboro, United States Systech International, Inc. Systech International (PVT.) Ltd. Full timeDescription:Assignment: This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. This position is for experienced first level (Help Desk) candidates. Attention to detail is a requirement. Service Now ticketing system experience is preferred.Position Description,...
-
Support Specialist
1 week ago
greensboro, United States Systech International, Inc. Systech International (PVT.) Ltd. Full timeDescription:Assignment: This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. This position is for experienced first level (Help Desk) candidates. Attention to detail is a requirement. Service Now ticketing system experience is preferred.Position Description,...
-
Support Specialist
1 week ago
greensboro, United States Systech International, Inc. Systech International (PVT.) Ltd. Full timeDescription:Assignment: This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. This position is for experienced first level (Help Desk) candidates. Attention to detail is a requirement. Service Now ticketing system experience is preferred.Position Description,...
