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Eligibility Specialist
2 months ago
Title: Eligibility Representative
Location: Warrendale, PA - REMOTE
Duration: 05+ Months Contract role
Pay Rate: $15.00 - $20.00 P/Hour on W2
Job description:
Summary:
- This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work.
- Role: Eligibility Representative
- Remote - 33726891
Skills & Experience:
- Delivers straightforward administrative and/or other basic business services in Eligibility.
- Implements and maintains eligibility for benefits. Implements, updates, and maintains automated, direct connect and/or manual eligibility data.
- Interacts with internal partners and/or external clients/vendors.
- Generates reports to identify and resolve discrepancies.
- Identifies process improvement opportunities for own cases.
- May negotiate and resolve eligibility with clients.
- May provide technical support for the electronic processing of eligibility.
- Ensures customer data is installed accurately and timely.
- May work with client's format and internal Systems to resolve errors.
- May interact with Systems to resolve technical issues.
- General knowledge of manual and automated eligibility.
- Familiar with reporting tools.
- Technical understanding of systems. Issues tend to be routine in nature.
- Good knowledge and understanding of Eligibility and business/operating processes and procedures.
- Works to clearly defined procedures under close supervision.
Education:
- Pharmacy background is not necessary but preferred, work at home experience, computer savvy, must be familiar with Microsoft programs specifically Excell & Word, PowerPoint & one note, must be reliable with great attendance.
- High School Diploma
- **Candidates will make and take calls with this role, but it is production based, not an inbound phone role or contact center job.**
- *Insurance Experience a Plus*
- *Call Center Experience Plus*
Location and Schedule Notes:
- Regular Schedule: 10 AM CST- 7 PM CST
- Training Schedule: 8 AM CST - 5 PM CST
- 100% Remote but the manager wants candidates within the Warrendale, PA area in case they need to come onsite occasionally.
- Notes: Candidates must be reliable, with reliable internet. Must have the ability and experience to WAH. Must know how to set up equipment and navigate a computer.
Pay Rate & Benefits:
- Hourly Pay Rate Range (dependent on location, experience, and expectation)
- The pay range that Magnit reasonably expects to pay for this position is: $15.00-$20.00/hour on W2.
- Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
QUALIFICATION/ LICENSURE :
- Work Authorization : US Citizen
- Preferred years of experience : 1+ Years
- Travel Required : No travel required
- Shift timings: 8 AM - 6.30 PM