Customer Service Dispute Analyst
1 week ago
The Role will report directly into the Disputes Resolution Team Manager.Responsibilities include (but not limited to):* Research and resolve Trade channel deductions* Work with external customers regarding deductions, chargeback letters or billing issues* Work with sales team to resolve pricing issues and unresolvable deductions/chargebacks* Process ICRs (invoice correct forms), cancel/rebills and DWOs (discretionary write-off)* Monthly National Account Fulfillment reporting and analysis* SAP S4Hana and Salesforce testing support* Maintain documentation and procedures for areas of responsibility* Ad hoc requests to support the business as requiredIndividual Requirements:* Bachelor's degree, with 2 years business experience, accounting preferred* SAP, Excel, and/or Salesforce experience preferred* Ability to present and communicate effectively to internal departments and external customers* Other: Excellent communication, analytical and conceptual thinking, confident, customer service orientated, organizational awareness ; commitment, ability to deliver in fast-paced environment…Additional:* Two positions are available; one for the trade sales channel and one for the retail sales channel.* Relocation and/or work sponsorship are not available with this position.* The role is Monday - Friday, business hours with a minimum of 2 days in-office required.* Position is eligible for the LEDVANCE employee referral program. Learn More
-
Customer Service Dispute Analyst
5 days ago
Westfield, United States Ledvance Full timeThe Role will report directly into the Disputes Resolution Team Manager. Responsibilities include (but not limited to): * Research and resolve Trade channel deductions * Work with external customers regarding deductions, chargeback letters or billing issues * Work with sales team to resolve pricing issues and unresolvable deductions/chargebacks * Process...
-
Business Analyst
1 month ago
Westfield, United States Tier4 Group Full timeWork Environment: This is an onsite role based in Sabinsville, PA. (NO REMOTE CANDIDATES WILL BE CONSIDERED) Job Description: An exciting opportunity is available for a Business Systems Analyst 1 to join the Compression Services Data System Team within the energy transmission and storage industry. This customer-facing role supports maintenance management...
-
Business Systems Analyst
1 month ago
Westfield, United States Talascend Full timeTalascend is currently seeking a Business Systems Analyst for a contract opportunity in Sabinsville, PA. This position is a 6 month contract with possibility of extension. OVERVIEW: Our client has an exciting opportunity for a Business Systems Analyst with their Compression Services Data System Team. The successful candidate will work in a customer facing...
-
Systems Support Analyst
1 month ago
Westfield, United States Metasys Technologies Full timeSystems Support Analyst Westfield, PA (onsite) 6+Month Contract Extendable Contract position The Systems Support Analyst will provide support for internal colleagues, focusing primarily on Maximo and Oracle Field Service (OFS). The role involves customer issue resolution, data analysis, and training. Interaction frequency with customers varies:...
-
Systems Support Analyst
2 months ago
Westfield, United States Metasys Technologies Full timeSystems Support Analyst Westfield, PA (onsite) 6+Month Contract Extendable Contract position The Systems Support Analyst will provide support for internal colleagues, focusing primarily on Maximo and Oracle Field Service (OFS). The role involves customer issue resolution, data analysis, and training. Interaction frequency with customers varies:...
-
Business Systems Analyst 1
1 month ago
Westfield, United States ICONMA Full timeOur Client, an Utility and Energy Generation and Distribution Company, is looking for Business Systems Analyst 1 for their Sabinsville, PA location Responsibilities: 80% of time will be split between Maximo & OFS, 15% in Excel and 5% is other. SQL in this case can be just a basic knowledge of relational database queries. Azure DevOps, commonly known as ADO...
-
Pricing Analyst
1 month ago
Westfield, United States Theoris Full timeJob Title: Financial Pricing AnalystLocation: Westfield, INIndustry: ManufacturingJob Description: Theoris Services is assisting our client in their search for a Financial Pricing Analyst who is responsible for providing analytical and project management support to analyze pricing and margins as well as support day-to-day pricing of opportunities and the...
-
Business Systems Analyst 1
4 weeks ago
Westfield, United States ICONMA Full timeOur Client, an Utility and Energy Generation and Distribution Company, is looking for Business Systems Analyst 1 for their Sabinsville, PA location Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Responsibilities: 80% of time will be split between Maximo & OFS, 15% in Excel and 5% is other. SQL in this...
-
Behavior Analyst Specialist
3 weeks ago
Westfield, Massachusetts, United States Sunbelt Staffing Full timeJob OverviewSunbelt Staffing is a leading staffing agency that provides top talent to schools and educational institutions.We are currently seeking a highly skilled Board Certified Behavior Analyst (BCBA) to join our team near Westfield, AL.Compensation PackageThe salary for this position is estimated to be around $75,000-$85,000 per year, depending on...
-
Customer Service Representative
3 weeks ago
Westfield, United States Robert Half Full timeJob DescriptionJob DescriptionWe are searching for a meticulous Customer Service Representative to join our client's team in the Westfield, New Jersey area. In the Service industry, your role as a Customer Service Representative will involve managing customer interactions, maintaining precise customer records, and processing customer orders. You will...
-
Customer Service Representative
3 days ago
Westfield, Massachusetts, United States Berkshire Bank Full time**Job Summary:**Berkshire Bank is seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Associate. This role involves providing exceptional customer service, handling transactions, and promoting bank products and services.**Responsibilities:**Provide excellent customer service through face-to-face interaction...
-
Customer Service Representative
2 days ago
Westfield, Massachusetts, United States Aldi Inc. Full timeALDI Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for creating a positive shopping experience for our customers by providing excellent customer service, processing customer transactions, and maintaining store appearance standards.Main Responsibilities:Handle customer inquiries...
-
Customer Service Representative
3 days ago
Westfield, Massachusetts, United States Berkshire Bank Full timeOverviewBerkshire Bank seeks a highly skilled Customer Service Representative to join our team. This role is responsible for cultivating relationships with customers, promoting bank products and services, and providing excellent customer service.SalaryThe estimated salary range for this position is $17.00 - $26.55 per hour, commensurate with experience.Job...
-
Customer Service Representative
2 days ago
Westfield, Massachusetts, United States Berkshire Bank Full timeJob Description:As a Customer Service Representative at Berkshire Bank, you will be responsible for cultivating relationships with customers and promoting the Bank's products and services. This includes having conversations and referring to bankers, recommending opportunities with our digital suite to help customers bank more conveniently, and performing a...
-
Customer Service Associate
7 days ago
Westfield, Indiana, United States Aldi Inc. Full timeOverviewAldi Inc. is a dynamic retail company seeking a Customer Service Associate to join our team in a part-time capacity. This role involves providing exceptional customer service, operating cash registers, and maintaining store shelves.Salary and BenefitsThe estimated annual salary for this position is approximately $18,000 - $20,000 based on 20 hours of...
-
Customer Service Associate
3 weeks ago
Westfield, United States Berkshire Bank Full timeDivision: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 4 Pay Range: $17.00 - $22.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Westfield, MA - 31...
-
Customer Service Representative
5 days ago
Westfield, New Jersey, United States CVS Health Full timeAt CVS Health, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for:Providing Exceptional Customer Service• Anticipate customer needs and provide a positive shopping experienceManaging the Sales Floor• Restock shelves and maintain a clean and organized store...
-
Customer Service Professional
2 weeks ago
Westfield, Indiana, United States LEDVANCE LLC Full timeJob OverviewLEDVANCE LLC is a global leader in innovative lighting solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our trade sales channel customers.
-
Customer Service Associate
4 weeks ago
Westfield, United States Berkshire Bank Full timeDivision: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 4 Pay Range: $17.00 - $22.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Westfield, MA - 31 Court St...
-
Customer Service Representative
7 days ago
Westfield, Indiana, United States Carrington Holding Company, LLC Full timeAbout the RoleCarrington Mortgage Services, a leading provider of mortgage loan servicing assistance, seeks an experienced Customer Service Representative to join our team. As a key member of our customer support unit, you will be responsible for delivering exceptional service to borrowers and investors through inbound and outbound calls.