Part Time Front Desk Representative

3 weeks ago

Athens, United States Lifepoint Health Full time

Part Time Front Desk Representative Starr Convenient CareSchedule: Part Time. One week will be Monday - Thursday 8:45am -4pm: the next week will be Tuesday - Thursday 8:45am-4pm. No Saturdays are required for this position.Your experience matters: Starr Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Desk Representative joining our team, you're embracing a vital mission dedicated to making communities healthier.How you'll contribute:Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.Greet patients and handle check-in/check-out process, including use of Clockwise system.Enter demographics and scan patient information into EMR and properly log patient into system.Verify patient demographic and insurance information, updating as needed.Collect patient payments.Answer and respond to inquiries, forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol.Maintain accurate accounting of cash drawer during shift.Call patients to follow up on their visit to MAUC, as needed.Maintain cleanliness and functionality of office, particularly lobby and registration area.Other duties as required.What we're looking for:High school diploma or the equivalent is preferred.Ability to read, write, and perform basic mathematical functions.Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.Organized, detail-oriented, and able to work well under pressure.Efficient and accurate completion of daily tasks and data entry.Professional appearance and manner.Knowledge of insurance/medical terms and policies preferred but not required.More about Starr Regional Medical Center: Starr Regional Medical Center is a 118-bed acute hospital that has been offering exceptional care to Athens and Etowah, TN community for over 50 years.EEOC Statement: Starr Regional Medical Center and Starr Regional Health and Rehab is an Equal Opportunity Employer. Starr Regional Medical Center and Starr Regional Health and Rehab is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

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