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Account Representative

3 months ago

New York, United States Thirty Three Threads Full time

The selected candidate must be located in the tri-state area, with the ability to regularly commute to New York City. The compensation for the role is $50,000 to $55,000 base pay, up to $8,400 annual bonus and will be eligible for commissions. This is an entry level sales role and requires 2-3 days per week travel on the road.


Our Mission

Thirty Three Threads was born on the 33rd parallel. It echoes the spirit of the active lifestyle so intrinsic to San Diego, our home, and it is here that our story comes to life. Our brands: Tavi, ToeSox, Base33 and Vooray all reflect this synergy, although each step boldly with its own unique personality.


We define new trends in the studio and beyond, driven by our customers’ desire to continually enhance their practice. And, we dedicate our days to innovating and creating high performance and premium, quality products that allow them to lead the active lifestyle they choose with style they love. We invite you to join our journey.


About Us

Founded in 2004, Thirty-Three Threads is an industry leader in high performance, fashionable premium apparel, socks and accessories for the global boutique fitness market and beyond. Our brands and products are known as best-in-class in quality, design, style and functionality.


Summary

The Account Representative is a member of the Domestic Sales team and is responsible for driving sales growth throughout the various distribution channels, including but not limited to: Pilates Studios, Yoga Studios, Run, Dancewear Retailers, Specialty Retail, Spas, Resorts, Health Clubs, Sporting Goods, Department Stores, and E-Commerce. A key component of this role is supporting and augmenting the efforts of the Regional Sales Manager (RSM). The role includes travel, management of accounts in the region, supporting the RSM in developing strategic partnerships, pre-booking, forecasting, marketing feedback, account and territory recaps, report analysis, and general support of in-house sales efforts.


The Account Representative works collaboratively and with direction from the Regional Sales Manager, however, the role provides a great deal of autonomy and requires a high level of self-direction. The ideal candidate will complete work accurately and timely, work well in a deadline-driven, fast-paced environment, and have the ability to work with undefined and defined processes and routine while also having the ability to shift gears, when needed, when priorities change. This is a full-time position with base salary, bonus, and standard benefits.


Duties and Responsibilities:

Sales Management/Sales Rep Support:

  • In the assigned territory, meet sales objectives by supporting the Regional Sales Managers (RSM) and/or Sales Representatives (Rep) assisting our dealers in all aspects of their business as it pertains to Thirty Three Threads sales
  • Outbound calling, upselling, and general account management
  • Count and fill order support, merchandising and in store staff support
  • Travel to, assist and sell at regional/national tradeshows and key customer meetings
  • Prepare samples, merchandising pages, reports, and other tools needed for productive meetings and line presentations, email blasts
  • Internally manage and liaise with RSM’s, Reps, Sales Operations, Customer Service, Ops, Product, as needed, to ensure compliance and execution of best practices
  • Communicate frequently and effectively with our dealers to monitor sell-thru and drive future and At Once bookings
  • Assist customers with product purchases and assortments by providing the most up to date sales information for their specific distribution channel and providing personal product knowledge
  • Prospect and open new dealers in region
  • Maintain HubSpot (CRM)
  • Team support, including providing coverage for RSM


Wholesale Account and Order Management:

  • Enter and modify orders; includes SAP Business by Design, NuOrder, uploading EDI transmissions
  • Manage account orders from order inception to delivery ensuring compliance at every step of the supply chain including, but not limited to, EDI, ASN, Routing, Compliance, ticketing and pre-packing
  • Review and confirm all pricing, discounts and terms are correct in the system
  • Monitor and maintain all open orders in designated territories; maintain communication with RSM/Sales Rep and customer regarding order status (i.e. back orders, cancellations and adjustments, credit holds, hold for confirmation, etc.)
  • Ensure that all open orders are shipped out on the scheduled ship date and prior to the cancel date
  • Manipulate open order reports to ensure accuracy and shipping timelines; communicate information to RSM/Reps and customers
  • Provide and create return authorizations for warranty and other product issues
  • Respond to all wholesale inquiries and distribute contact and distribution information to the appropriate RSM/Rep


Reporting:

  • Utilize data for opportunities: Such as YOY Report, Daily Booked Report, Open Orders, Past Due Reports, Sales vs. Goals, Category YTD
  • Monitor and report on progress toward monthly, quarterly, seasonal, and yearly shipping goals. Including open order reports, accounts/order “Blocked/Not Blocked,” product availability, Action on opportunities and order issues. Ensure orders assigned within territory ship to make goals.
  • Deliver user-friendly reports to external sales force as needed to improve the efficacy of communication between reps and customer
  • Provide ATS reports for all regional customers and solve inventory issues
  • Provide accurate and comprehensive market and consumer intelligence
  • Other tasks and projects as needed


Minimum Job Requirements:

Education and Experience

  • 3 years of selling experience in the apparel industry or a similar related environment
  • Experience with out-calling, upselling, and general account management
  • Experience working with sales, or a closely related field with proven experience in analyzing sales reports and recognizing potential opportunities
  • High school degree or equivalent required; Bachelor’s degree in Business, Finance or relevant field preferred
  • An understanding of barre, pilates, yoga, and general fitness activities


Technical Skills and Experience

  • Proficient internet skills (searching, navigating)
  • Proficient with MS Outlook, Word, Excel, Teams and PowerPoint
  • Experience with SAP Business by Design or other ERP system highly preferred. HubSpot, NuOrder B2B, other CRM is a bonus
  • Experience in analyzing sales reports and recognizing potential opportunities
  • Excellent written and verbal English communication skills
  • First-rate customer service skills


Travel/Schedule Requirements

  • Must be able to work regular schedule Monday-Friday (8 AM – 5 PM) plus be willing and available to work overtime occasionally, sometimes weekends
  • Unrestricted ability to travel long distances as needed. Travel is expected twice weekly or as schedule requires
  • Occasional travel to sales meetings / tradeshows / warehouse and to support Sales Management and Sales Representatives


Benefits

  • Remote work with travel 40-60%
  • Employee Stock Options
  • Wellness focused work environment, casual/lifestyle apparel work attire, one hour paid fitness time per week.
  • Headquarter office includes - on site gym, rising desks, on site work out classes, dog friendly
  • Extensive Paid Time Off Program - PTO, Sick, 10.5 paid holidays, additional incentivized Floating Holidays, Summer Half Days, additional incentivized paid time off.
  • 401(k) match of 100% up to 4% of annual salary
  • Community Service Time
  • Generous employee discounts


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at Thirty Three Threads.