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Jira Administrator

4 months ago


Dearborn, United States EPITEC Full time

We are seeking technical, self-motivated JIRA Specialist who can help design, build and configure applications to meet business process and application requirements. Candidate should have good working knowledge of JIRA.

Skills Required:

  • Design and implement Atlassian solutions (Jira Service Management, Jira Software, Jira Work Management, Confluence) tailored to the specific needs of manufacturing and quality management processes.
  • Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders involved in quality management.
  • Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes.
  • Proven ability to work independently and manage multiple priorities.
  • Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams.
  • Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
  • Confluence Implementation:
  • Create new spaces for users, define permissions, and maintain a well-organized knowledge base.
  • Perform administration, development and support integrating with JIRA and its add-ons:
  • Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities.
  • Timely and cost-effective implementation:
  • Focus on delivering solutions that meet business needs within budget and time constraints.
  • Develop and maintain Architecture Artifacts, business capability models, Process Models, Application Integration Model, Data Models etc.
  • Document process diagrams, Common Built Intent Diagram, Technical design decisions, System integrations, and future state considerations to ensure a clear understanding and maintainability of the Atlassian ecosystem.

Skills Preferred:

  • Collaborate closely with different working streams and engineers.
  • Maintain strong communication and understanding of cross-functional team needs to ensure Atlassian solutions align with broader business objectives.
  • Ability to break down complex problems into actionable steps and get things done in a rapidly changing environment.
  • You will be a problem-solver who can navigate evolving requirements and adapt solutions as needed.
  • Excellent communication skills with the ability to adapt the communication style for the audience.
  • Effectively communicate technical concepts to both technical and non-technical stakeholders. · Proficient in the implementation of Atlassian Plugins.
  • Extend the functionality of Atlassian products by configuring and customizing plugins to meet specific needs.
  • Ability to plan, prioritize, and support multiple concurrent projects.
  • Manage your workload effectively and deliver results on time.
  • Troubleshooting and problem-solving skills, with the use of debuggers.
  • Identify and resolve issues within Atlassian applications and integrations.
  • Assess risks and implement mitigation and contingency plans.
  • Proactively identify potential problems and develop solutions to minimize disruptions.
  • Develop and maintain years of software development experience using Java and web-based architectures and technologies (XML, JSON).
  • Your programming skills will be crucial for developing custom integrations and automations.

Experience Required:

  • 10+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence both a configuration standpoint and customization aspect
  • 5+ years of experience with Agile software development methodologies.
  • Utilize your knowledge of Agile principles to ensure Atlassian solutions support iterative development and continuous improvement.
  • Proficient experience utilizing JavaScript, JSP, SQL, Python and other programming languages.
  • You will possess a diverse skillset to address various technical challenges.
  • Excellent scripting skills (e.g., Python, Groovy) to automate workflows and integrations.
  • Familiar with Configuration Management and CI Tools, such as Jenkins, SonarQube, Maven etc. Integrate Atlassian solutions with your existing development toolchain for a seamless workflow.
  • Experience with integrating Atlassian products with other enterprise systems (e.g., CRM, ERP) is a plus.
  • Strong analytical and problem-solving skills to identify and troubleshoot Atlassian related issues.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • Ability to translate business requirements into technical solutions and clearly document processes.