Jira Optimization Expert

1 week ago

Dearborn, Michigan, United States Ford Motor Company Full time
Job Summary

We are seeking a highly skilled Software Integration Specialist to join our team at Ford Motor Company. As a key member of our organization, you will be responsible for optimizing our use of Jira for issue tracking and resolution.

Key Responsibilities
  • Administer and evolve policy for Jira object tracking and issue resolution
  • Define and maintain best practices for working level triage teams
  • Coach teams on issue management workflow in current and future states
  • Coach program triage teams on P0-P4 criteria and operational methods
  • Assist vehicle teams in monitoring and maintaining Jira object hygiene
  • Lead process improvement initiatives to identify ways of working more efficiently
  • Liaison to external teams, including TPM's, development, and functional teams
  • Identify additional areas of use cases for Jira to aid in migration to common backlog
  • Develop and maintain standardized presentation and escalation methods and materials
  • Provide working level issue resolution and crisis support as required
  • Establish and maintain working level dashboards and milestone review criteria
Requirements
  • B.S. in Computer or Software Engineering or related degree
  • 3+ years automotive PMT, Program Management, Design & Release, Software Development, and/or EE Systems Integration
  • 1+ year experience using Jira, JQL, project administration, automations, dashboard management, and/or Jira Analytics
Preferred Qualifications
  • 5+ years automotive with at least one Vehicle Program Launch
  • 5+ years of automotive PMT, Program Management, Design & Release, Software Development, and/or EE Systems Integration
  • 3 years in JQL, script runner, and rich filtering
  • 3 years using SQL with the ability to develop reporting metrics in Jira Analytics
  • Ability to write and execute Jira automations
  • Ability to generate and upkeep Dashboards, Kanban Boards, and confluence pages derived from Jira data sets
  • Understanding of Ford End of Line testing and vehicle Diagnostics
  • Ability to de-bug vehicle level issues end to end using CANalyzer or other diagnostic tools
What We Offer
  • Immediate medical, dental, vision, and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time

This position is a range of salary grades 6-8. Visa sponsorship is available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

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