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ServiceNow CSM
2 months ago
Job description
Job Title: ServiceNow CSM & Custom Application Developer/Lead
Location: Saint Paul, MN (3 days Onsite must)
All visa Open & FTE/CT both Open
ServiceNow FSO Lead Position Call:
Senior Developer will also be okay for this
Development exp is must--8+ yrs exp with ServiceNow
Financial service operation is a must have OR
customer service management implementation and custom application are mandatory if not FSO
ServiceNow certification is mandatory any certification with ServiceNow developer/Admin
Job Description:
Configuration and enhancements on the ServiceNow FSO platform
Configure ServiceNow FSO Modules, workflows, applications, scripts and integrations
Document technical design, development processes and solution configurations
Identify opportunities to optimize performance and improve scalability
Develop ServiceNow FSO configurations, including FSO data model setup, PA enablement, Commercial and Servicing Lines for Insurance workflow development, etc.
Build multiple FSO related features including advanced work assignment enablement, configurations around reports, dashboards, etc.
Document FSO development, configuration and technical details & prepare training material
Lead customer discussions, demos and participate in customer's engineer's configuration reviews
Conduct workshops on development showcase and show and tell of developed product
Certified System Administrator
FSO Certified