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Regional Coordinator-West TN

2 months ago


Memphis, United States Isaiah 117 House Full time

Regional Coordinator West TN – Full-Time

The Regional Coordinator for West TN will supervise and provide support to the leaders of multiple Isaiah 117 House locations in a region particularly including the counties of Shelby, Sumner, Robertson, and Gibson/Dyer/Crockett.


SUPPORT RESPONSIBILITIES:

Check-in regularly with Expansions & Locations discussing goals & challenges of their individual location, leadership growth, and personal life

  • Assist with expansion
  • Assist Location Leaders & their team with opening a home, house operations, and planning special events
  • Gather in person with Locations in region as a group or as determined by State Director
  • Assist Locations in creating a yearly Engagement Plan (fundraising/community awareness/volunteer engagement)
  • Review Engagement plan monthly and support Locations as they facilitate the plan
  • Conduct employee evaluations to create action steps encouraging leadership growth, living out the mission, and community engagement. Support and encourage growth towards the recommended actions.
  • Assist Locations in the forming of their Local Advisory Team and support Locations in working together with their team
  • Lead Locations in planning volunteer trainings.
  • Assist Locations with Volunteer approval process and document updates
  • Assist Locations in engaging their location’s volunteer teams
  • Take call from Regional Department “gatekeepers” to approve/deny mingling of cases for guests in home during regular business hours
  • Support Locations in open home while serving guests (answering questions, checking in, etc.)
  • Participate in rotation of on-call responsibilities for after business hours/weekend with other Regional Coordinators
  • Monitor recertification timelines of volunteer records, and support Locations for volunteer recertification renewals
  • Coordinate quarterly caregiver training for your region’s open homes
  • Send birthday greetings and gifts to staff in your region
  • Review Local Advisory Teams minutes/notes and discuss concerns with Locations and State Director (Office Manager saves to SharePoint)
  • Build relationships with regional DCS lead staff and establish a regular meeting schedule
  • Approve time off requests and assist in coordinating the Locations on-call schedule
  • Approve timesheets and expense reports bi-weekly
  • Support Locations with their End of Month reports as needed

TEAM RESPONSIBILITIES:

  • Attend required meetings: virtual/in-person
  • Attend Regional Coordinator meetings with State Director
  • Plan & lead Location meetings
  • Compile Regional Guest & Volunteer records on the org database (SharePoint)
  • Assist with training of as needed
  • Update State Director on needs/concerns from region of support
  • Attend kick off events, groundbreakings, ribbon cuttings, and luncheons in region of support
  • Attend other fundraising/awareness events in region when possible
  • Attend all organizational trainings/retreats/conferences & assist with setup/training as needed
  • On-call responsibilities will occur periodically

Requirements:

  • Bachelor's Degree
  • Excellent organizational and administrative capabilities
  • Active listening
  • Social grace
  • Basic knowledge of nonprofit operations
  • Group facilitation
  • Problem solving
  • Flexibility, high energy