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Account Representative, Health Insurance
2 months ago
Job Title: Health Insurance Specialist
Location: [Your Company Location]
Salary: $20 - $26 per hour (depending on experience)
A leading provider in the health insurance industry, dedicated to delivering exceptional service and support to our clients, we are currently seeking a motivated and detail-oriented Health Insurance Specialist to join our team.
Job Description: We are looking for a Health Insurance Specialist with 2-3 years of experience in the health insurance industry. This experience can be from the agency/broker side, the carrier side, or even billing in a doctor's office. The ideal candidate will have a customer service mindset, the ability to multitask, and the flexibility to pivot as necessary. They should be able to follow detailed instructions, confidently ask questions when needed, and work both collaboratively and autonomously.
Key Responsibilities:
- Assist clients with health insurance inquiries and issues
- Process and manage health insurance claims and billing
- Maintain accurate records and documentation
- Collaborate with team members to ensure client satisfaction
- Follow detailed instructions and procedures accurately
- Adapt to changing tasks and priorities as needed
- Provide excellent customer service and support
Qualifications:
- 2-3 years of experience in the health insurance industry (agency/broker, carrier, or billing in a doctor's office)
- Willingness to obtain a California insurance license (or already licensed)
- Strong customer service skills
- Ability to multitask and pivot as necessary
- Confidence to ask questions and seek clarification when needed
- Ability to work both collaboratively and independently
- Excellent attention to detail and organizational skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
