Customer Service Associate

2 weeks ago


Durham, United States Roses Discount Stores Full time
Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

Retail store environment where extended periods of standing are required

Retail store stockroom environment subject to fluctuations in temperature

Frequent lifting and maneuvering of merchandise and displays.

Exposure to dust and extreme temperatures while unloading trailers.

Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.Learn More

  • Durham, North Carolina, United States Domino's Pizza LLC Full time

    **Job Title:** Customer Service AssociateAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    Job SummaryWe are seeking a highly skilled CUSTOMER SERVICE ASSOCIATE to join our team at NC Farm Bureau. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, resolving their inquiries and complaints in a timely and professional manner.The ideal candidate will have excellent...


  • Durham, United States FedEx Full time

    FedEx - JobID: PDX_FEC_3CF919C3-FB5A-416B-BF79-74D3D01E153F_241020 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...


  • Durham, North Carolina, United States U-Haul Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with us.Job DescriptionThis is a hands-on role that...


  • Durham, United States Janie and Jack Full time

    Our Sales Associate are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally and embrace individuality and diversity. Who You Are: Friendly, helpful, optimistic, and enthusiastic. Passion for selling & building...


  • Durham, United States Food Lion Full time

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.Primary PurposeTo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion...


  • Durham, United States Food Lion Full time

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.Primary PurposeTo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion...


  • Durham, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Durham Erwin Mill franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness...


  • Durham, United States Circle K Full time

    Circle K - 4604 N Roxboro Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Durham, United States GIBBS OIL COMPANY LP Full time

    Gibbs Oil has openings at our Mobil station in Portsmouth, NH The basic duties for this position include, but are not limited to: Completing all aspects of the day-to-day functions of your shift, running the cash register, completing shift paperwork, stocking, inside and outside cleaning and customer service. Whether you are looking for an incredible...


  • Durham, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 400862_external_USA-NC-Durham Address: USA-NC-Durham-121 Sherron Rd Suite 210 Store Code: Store 02589 Front End (7234385) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...


  • Durham, United States Fleet Response Full time

    RestorePro Reconstruction is seeking a Customer Care Associate to join our team in NC, SC or TN. The Customer Care Associate works in a virtual call center environment speaking with customers who need restoration services. This role is the critical first step in the project intake process. The ability to quickly establish a rapport, to obtain customer...


  • Durham, United States RestorePro Reconstruction Full time

    RestorePro Reconstruction is seeking a Customer Care Associate to join our team in NC, SC or TN. The Customer Care Associate works in a virtual call center environment speaking with customers who need restoration services. This role is the critical first step in the project intake process. The ability to quickly establish a rapport, to obtain customer...


  • Durham, North Carolina, United States Burlington Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team in Durham, North Carolina. As a key member of our retail sales team, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer experiences.About the RoleLead by example,...


  • Durham, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 400648_external_USA-NC-Durham Address: USA-NC-Durham-4711 Hope Valley Rd. Store Code: Store 00274 Front End (7208309) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...


  • Durham, United States The UPS Store Full time

    The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school...


  • Durham, United States Aarons Full time

    We are seeking a highly motivated Service Delivery Associate to join our team at Aaron's. As a Service Delivery Associate, you will be responsible for delivering exceptional customer service while ensuring the safe and timely delivery of merchandise.About the RoleThis is a full-time position that requires a strong work ethic and attention to detail. You...


  • Durham, United States Food Lion Full time

    JOB DESCRIPTION Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food...


  • Durham, New York, United States Sodexo S A Full time

    Sodexo S A is a leading events management company, delivering exceptional experiences at top venues worldwide.Job Overview: As a Customer Experience Associate at Zoom Flume Water Park in East Durham, NY, you will play a key role in creating lasting memories for guests and visitors.We take pride in crafting unique experiences, and we're seeking a talented...


  • Durham, United States Michael's Inc Full time

    Michaels - 8200 Renaissance Pkwy Ste 1030 [Retail Associate / Team Member] As a Customer Service at Michaels, you'll: Help customers shop the store and be able to find what they're looking for; Deliver friendly customer service; Provide a fast and friendly check out experience; Educate customer on Voice of Customer (VOC) survey; Engage customers on benefits...