Patient Access Specialist

5 days ago

Wisconsin Rapids, United States Wisconsin Staffing Full time

Patient Access SpecialistCome work at a place where innovation and teamwork come together to support the most exciting missions in the world Job Title: Patient Access Specialist, Cost Center: 101541274 Registration-Acute-SP-WR Reg, Scheduled Weekly Hours: 28, Employee Type: Regular, Work Shift: Variable (United States of America).Job Summary:The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers.Job Qualifications:Education:Minimum Required: NonePreferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course.Experience:Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.Certifications/Licenses:Minimum Required: NonePreferred/Optional: NoneMarshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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