Service Coordinator

3 weeks ago


Tempe, United States Prime Partners Full time

We are seeking a dedicated and detail-oriented Service Coordinator to join our team, assisting the Test and Inspection service department The ideal candidate will have experience or basic knowledge in the fire alarm industry and will be responsible for coordinating and scheduling inspections and service work for our local and national customers. This role involves various administrative tasks to ensure the smooth operation of our service and inspection department.


Key Responsibilities:


  • Coordination and Scheduling: Assist in the coordination and scheduling of inspections and service work for our customers, ensuring timely and efficient service delivery.
  • Job Setups and Purchase Orders: Complete new job setups and issue purchase orders to subcontractors and various vendors, ensuring all necessary documentation is accurate and up-to-date.
  • Report Review and Distribution: Review and distribute inspection reports, service acknowledgements, and tickets, ensuring all findings and actions are properly documented and communicated.
  • Pricing and Proposals: Develop pricing and proposals for required or recommended repairs for break-fixes and deficiencies identified during service and inspection activities.
  • Training and Development: Assist in the development and training of new policies, procedures, and techniques for service and inspection personnel to enhance the accuracy, efficiency, and profitability of the department.
  • Service Level Agreements (SLAs): Create, distribute, and manage subcontractor Service Level Agreements, ensuring clear expectations and standards are established and maintained.
  • Backup Support: Serve as a backup for billing and contracting reports, ensuring continuity of operations during staff absences or high workload periods.
  • Intake of New Jobs: Assist Service Sales with the intake of new jobs, ensuring a smooth transition from sales to service.


Qualifications:


  • Preferably some experience in the fire alarm industry or basic knowledge of the industry.
  • Strong organizational and multitasking skills.
  • Excellent communication skills, both written and verbal.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team.
  • Attention to detail and a high level of accuracy.
  • Strong problem-solving skills and the ability to handle multiple tasks simultaneously.


Benefits:


  • $23.00 - $28.00 per hour, dependent on experience.
  • Medical Benefits (Health, Vision, Dental, etc.)
  • 9 days in total of planned company paid days off due to the Holidays which is based upon the date of hire.
  • PTO accrued quarterly: at years 1 through 4 you’ll earn three weeks of PTO / 15 days.
  • Health Savings & Flexible Spending Accounts.
  • Short-Term and Long-Term Disability Insurance (Company Paid).
  • 401K matching.


Why Join Our Team:


Joining our team means becoming part of an industry leader with over 200 years of combined experience among our staff. Our founder's vision was to provide top-notch fire alarm and suppression systems for the most demanding business applications, including data processing, telecommunications, semi-conductor manufacturing, call centers, pharmaceutical, health care, and cold storage distribution facilities.


Our extensive expertise and commitment to excellence ensure that you will be working with experienced professionals dedicated to delivering high-quality service and innovative solutions. We value our employees and strive to create an environment where you can grow both personally and professionally.


  • Service Coordinator

    3 weeks ago


    Tempe, United States Prime Partners Full time

    We are seeking a dedicated and detail-oriented Service Coordinator to join our team, assisting the Test and Inspection service department The ideal candidate will have experience or basic knowledge in the fire alarm industry and will be responsible for coordinating and scheduling inspections and service work for our local and national customers. This role...

  • Service Coordinator

    3 weeks ago


    Tempe, United States Prime Partners Full time

    We are seeking a dedicated and detail-oriented Service Coordinator to join our team, assisting the Test and Inspection service department The ideal candidate will have experience or basic knowledge in the fire alarm industry and will be responsible for coordinating and scheduling inspections and service work for our local and national customers. This role...

  • Service Coordinator

    1 week ago


    Tempe, United States Prime Partners Full time

    We are seeking a dedicated and detail-oriented Service Coordinator to join our team, assisting the Test and Inspection service department The ideal candidate will have experience or basic knowledge in the fire alarm industry and will be responsible for coordinating and scheduling inspections and service work for our local and national customers. This role...


  • Tempe, United States Arizona State University Full time

    The ASU Art Museum is seeking a Visitor Services Coordinator. This position is responsible for managing the daily operations of the museum’s front-of-house activities including visitor services & retail shop. The Visitor Services Coordinator will also lead and organize all onsite event logistics including timeline, set-up, staffing, and vendor...


  • Tempe, United States Gulfstream Aerospace Corporation Full time

    Service Center Coordinator in  GAC Mesa Unique Skills: Strong Experience in Aviation Project Management/Leadership  First shift - 7:00am - 3:30pm   Education and Experience Requirements Bachelor's Degree in Aviation Science or related field or equivalent combination of education and experience sufficient to successfully perform the essential functions...


  • Tempe, United States Gulfstream Aerospace Corporation Full time

    Service Center Coordinator in  GAC Mesa Unique Skills: Strong Experience in Aviation Project Management/Leadership  First shift - 7:00am - 3:30pm       Education and Experience Requirements Bachelor's Degree in Aviation Science or related field or equivalent combination of education and experience sufficient to successfully...

  • Service Coordinator

    3 weeks ago


    Tempe, United States Esler Companies Full time

    Renewal by Andersen is hiring a Customer Service Coordinator to join our team! WHAT YOU'LL BE DOING - THE ROLE Answer incoming phone calls from a phone queue schedule Service visits. Assess over the phone the service needs, anticipate and gather all information needed to accurately inform technicians of service detail. Follow up on customer calls...

  • Service Coordinator

    1 month ago


    Tempe, United States Ambition Mechanical Services Full time

    Job Summary: We are seeking a dedicated and compassionate Service Coordinator to join our team. As a Service Coordinator, you will be responsible for coordinating and managing services for individuals with developmental disabilities. Your role will involve administrative tasks, relationship management, and program development to ensure the highest level of...


  • Tempe, United States Global Lending Services Full time

    **What you will do as a Customer Service, Collection Coordinator at GLS?** GLS is actively seeking enthusiastic and driven individuals to become part of our expanding team as a Customer Service, Collections Coordinator. As a Customer Service, Collections Coordinator, you will play a crucial role in resolving account delinquency by using proactive outreach...


  • Tempe, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionDH Pace Company, Inc. in Tempe, AZ, is seeking to hire a Service Team Coordinator who will effectively coordinate field employees. You will ensure that our services will meet or exceed the customer’s satisfaction. Prefer prior dispatching or scheduling experience.Primary job functions:Scheduling technicians to customer job...


  • Tempe, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionDH Pace Company, Inc. in Tempe, AZ, is seeking to hire a Service Team Coordinator who will effectively coordinate field employees. You will ensure that our services will meet or exceed the customer’s satisfaction. Prefer prior dispatching or scheduling experience.Primary job functions:Scheduling technicians to customer job...


  • Tempe, United States Global Lending Services LLC Full time

    What you will do as a Customer Service, Collection Coordinator at GLS? GLS is actively seeking enthusiastic and driven individuals to become part of our expanding team as a Customer Service, Collections Coordinator. As a Customer Service, Collections Coordinator, you will play a crucial role in resolving account delinquency by using proactive outreach and...


  • Tempe, United States Global Lending Services LLC Full time

    What you will do as a Customer Service, Collection Coordinator at GLS? GLS is actively seeking enthusiastic and driven individuals to become part of our expanding team as Customer Service, Collections Coordinator. As a Customer Service, Collections Coordinator, you will play a crucial role in resolving account delinquency by using proactive outreach and...

  • Service Coordinator I

    2 weeks ago


    Tempe, United States Arizona Complete Health Full time

    You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. **This is a remote position - must reside within the state of...


  • Tempe, United States University of Advancing Technology Full time

    **Who We Are**: University of Advancing Technology (UAT) is an elite, intimate, private college in Tempe, Arizona, focused on educating students in advancing technology who desire to innovate for our future in disciplines such as Advancing Computer Science, Information Security, Game, and New Media technologies. Are you a technophile who loves the values of...


  • Tempe, United States MedImpact Full time

    Location: **Tempe, AZ** Remote Location: **CSR Support Coordinator** MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through...


  • Tempe, United States MedImpact Full time

    Location: **Tempe, AZ** Remote Location: **CSR Support Coordinator** MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through...


  • Tempe, United States Patients Choice Lab Full time

    **Job description** Patient's Choice Lab is seeking a Laboratory Information Coordinator/Data Entry Assistant to help our rapidly growing company better support our operations in the Arizona Market. We are looking someone who is very tech savvy, reliable, and a quick learner. We will happily train the right fit. **Duties**: - Ability to learn complicated...


  • Tempe, United States BNP Paribas Bank NV Full time

    We are looking for **Mortgage Servicing Customer Care Coordinator II** **Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable...


  • Tempe, United States BNP Paribas Bank NV Full time

    We are looking for **Mortgage Servicing Customer Care Coordinator II** **Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable...