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Export Agent
1 month ago
- Manage strategic accounts and facilitate the communication between customers and logistics providers.
- Quote air and ocean rates to all the customers in order to satisfy their shipping needs.
- Identify new opportunities, to generate business/revenue for the company.
- Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier), complying with regulations and internal procedures.
- Ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer internal stakeholders.
- Responsible for all shipment-level communication between RGLUSA and all carriers and vendors.
- Execute daily operations of air sea travel using relevant software
- Review standard operating procedures to insure compliance, TSA, ISO, TAPA, IMDG.
- Meet KPI standards, as per the company procedures.
- Effective interpersonal skills excellent pro-active communication and customer service
- Proactively express thoughts and ideas on training and development to Manager, which will enable you to perform better in you current and future job functions in company
Who You Are
• 4+ years of industry experience in Supply Chain/Logistics/Transportation
• Excellent (written) communication, prioritization, and time management skills
• Proven track record of strong customer service skills
• Excellent follow up with customers and the network
• Critical-thinking and problem-solving skills to adapt to customer needs and
• Proficiency in Microsoft Excel
• Supply Chain Software experience a plus
• Authorized to work in the USA