Administrative Assistant

3 weeks ago

Stuart, United States Treasure Coast Hospice Full time
Definition

The Administrative Assistant/Scheduler is responsible for assisting the manager or designee to provide general administrative support and other clerical functions.

Qualifications
  • Minimum one year of office support experience. Computer literate with intermediate knowledge of Word, basic Excel and Windows skills.
  • Excellent internal and external customer service skills required. Demonstrated effective written and verbal communication skills. Ability to multi-task.
  • Experience in scheduling clinical staff in accordance with staffing requirements. Must be able to prioritize duties on a daily basis in response to rapidly changing patient care needs. Ability to utilize outstanding customer service skills.
  • EMR experience preferred.
  • Attendance is a condition of employment.

Key Result Areas
  • Ability to use desktop or laptop computer programs as needed.
  • Answer telephone calls and direct to appropriate person.
  • Input data in EMR.
  • Responsible for accurate, daily scheduling of clinical staff as measured by the tracking of patient care coverage.
  • Accountable for accurate data entry of patient care coverage as measured by internal auditing.
  • Accountable for responding to scheduled and unscheduled absences as measured by scheduling of per diem and other patient care staff ensuring that patient care needs are met.
  • Fulfill all responsibilities related to the success of the strategic plan of the organization, as requested and assigned.
  • Assist Crisis Care coordinator when needed.

OSHA Category

Position will be categorized as category III (involves no routine or potential exposure to blood, body fluids/tissues).

Working Conditions
  • Standing
  • Sitting
  • Walking
  • Lifting (raising or lower without mechanical aids) 50 lbs.
  • Pushing or pulling
  • Carrying objects
  • Climbing (ascending or descending stairs or ladders)
  • Crouching (bending at the knees)
  • Crawling (moving about on hands and knees)
  • Stooping (bending at the waist)
  • Reaching (extending hands and arms in any direction)
  • Handling (seizing, holding, grasping or turning objects)
  • Typing, picking, pinching or otherwise working with fingertips
  • Using arm muscles frequently
  • Using leg muscles frequently or for extended periods.

Additional Information
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Incumbent may be required to perform emergency duty before, during and/or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites. The person in the position will work in a smoke-free location, and is expected to adhere to all smoking restrictions.

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