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Quality Assurance Manager
1 month ago
Quality Assurance Manager - Rww
Job Locations
US-NC-ASHEVILLE | US-NC-MORGANTON | US-NC-SHELBY | US-NC-BOONE
ID
Line of Business
ResCare Community Living
Position Type
Full-Time
Pay Min
USD $48,006.40/Yr.
Pay Max
USD $48,006.40/Yr.
Our Company
ResCare Community Living
Overview
The Quality Assurance Manager (RWW) is responsible for the ongoing monitoring of clinical and operational standards and best practices for patient and/or resident care. The Quality Assurance Manager will also lead regional or national efforts to ensure compliance with federal, state, payor source regulations and per Rehab Without Walls and BrightSpring Health policies and procedures. Take the next step in your career and apply today
Our comprehensive benefits include:
- Medical, dental and vision
- Short- and long-term disability
- PayOUT daily pay option*
- Life insurance
- Tuition reimbursement and discounts
- Paid time off
- 401(k) retirement savings plan
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Employee discounts
*Eligibility based on location, position, and status
Responsibilities
- Maintains current knowledge of program license and regulatory requirements to ensure compliance with all licensing and applicable legal and regulatory requirements
- Attends monitoring, licensing, and site visits from contracting/licensing/ accrediting agencies
- Assists in development and oversees the implementation of policies and procedures to achieve program goals and the company‘s mission
- Leads efforts and conducts audits to ensure compliance with contractual guidelines and regulations
- Reports all incidents to licensing and follows through with any communication
- Provides training for staff on all training topics related to licensing requirements
- Implements on-going employee training programs
- Ensures corporate compliance requirements are met and corrective action plans are implemented
- Collaborates with the operational/clinical members of the program
- Coordinates emergencies such as elopements, critical incidents, and medical situations
- Adheres to reporting requirements and notifications to licensing and leadership
- Maintains program evaluation and improvement activities
- Advocates for the removal of all types of barriers to participation (architectural, environmental)
- Oversees and reviews reports from safety committee
- Ensures safety concerns are addressed and corrective action plans as well as environmental actions related to safety and/or maintenance are implemented
- Analyzes and presents reports related to quality activites and outcomes, as required and/or request
- Coordinates CARF (Commission and Accreditation for Rehab Facilities) certification process and obtainment as applicable
- Conducts investigations of major/unusual incidents
Qualifications
- Registered Nurse or minimum of Bachelors degree in Human Services, Health Care, or Education related field preferred
- Significant experience related to position duties considered in lieu of degree
- Five or more years of experience in Health Care specifically in the areas of management, quality assurance, conducting audits, training and development, regulatory interpretation and knowledge, and continuous improvement activities
- Effective interpersonal, verbal, and written communication skills
- Competent in use of Microsoft Excel, Word, PowerPoint programs
About our Line of Business
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.
Salary Range
USD $48,006.40 / Year