Customer Service Representative
21 hours ago
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Make outgoing calls to follow up with customers an book appointments
- Answer emails, and chat messages daily
- Identify and assess customers’ needs to achieve satisfaction
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Able to work Saturdays
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
Learn More
-
Customer Service Liaison
1 week ago
East Quogue, New York, United States HAMPTON S AIR HEATING AND AIR COND Full timeWe are seeking a Customer Service Liaison to join HAMPTON S AIR HEATING AND AIR COND. In this role, you will be the primary point of contact for customers, communicating with them to identify their needs and provide solutions that ensure a positive experience.ResponsibilitiesReceive a high volume of customer inquiries via phone and email, identifying the...
-
Customer Service Representative
3 weeks ago
East Granby, Connecticut, United States Hobart Service Full timeJob SummaryHobart Service is seeking a skilled Customer Service Representative to join our team. As a Service Dispatcher, you will be responsible for providing exceptional customer service, answering incoming calls, and scheduling service calls to our technicians.Key ResponsibilitiesAnswer all incoming calls and respond to customer inquiries in a timely and...
-
Customer Service Representative
2 months ago
East Montpelier, United States Lloyd Home Service Full timeCSR / Customer Service Representative - Full-time - Montpelier VT PLEASE NOTE: this is NOT a remote/work-from home position and requires someone to be onsite 5-days per week in Cabot, Vermont. Do you want to make $17-22/hour = $30-45K/year (OR MORE depending on experience), receive excellent benefits, and work for a company that values your work-life...
-
Customer Service Representative
1 month ago
East Freetown, United States Circle K Stores, Inc. Full timeStore 4707518: 4 Chace Rd, East Freetown, Massachusetts 02717 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
2 months ago
East Windsor, United States Ultimate Staffing Full timeUltimate Staffing has partnered with a fantastic manufacturing organization who is seeking an experienced customer service representative to join their growing team. If you have 3 years in an office setting and experienced with accounts and order man Customer Service Representative, Customer Service, Business Operations, Representative, Staffing, Retail
-
Customer Service Representative
2 weeks ago
East Syracuse, New York, United States Service Experts Full timeAbout Service ExpertsWe are a leading provider of HVAC services, dedicated to delivering exceptional customer experiences. Our team is comprised of the best in the industry, and we're looking for talented individuals to join us.
-
Customer Service Representative
5 days ago
East Greenwich, Rhode Island, United States Dunkin' Full timeAbout UsDunkin' is a world-renowned baked goods and coffee chain with over 3 million customers per day. We have been serving our loyal customers since 1950, when the first Dunkin' shop was opened in Quincy, Massachusetts.Job SummaryWe are seeking a talented Customer Service Representative to join our fast-paced and high-energy team. As a Customer Service...
-
Customer Service Representative
1 month ago
East Orange, United States WNC LAUNDRY LLC Full timeBenefits: Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify...
-
Customer Service Representative
4 weeks ago
East Syracuse, United States Ajilon Full timeAjilon - JobID: 28D30B7F-87A3-48BD-85EE-4B5118517E15 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Customer Service Representative
2 months ago
East Wenatchee, United States Circle K Full timeCircle K - 111 Valley Mall Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
2 weeks ago
North East, United States Areas USA, Inc Full timeRole OverviewWe are seeking a skilled Customer Service Representative to join our team at Areas USA, Inc. This role will play a crucial part in ensuring exceptional customer experiences across our food and beverage establishments.
-
Customer Service Representative
1 week ago
East Rutherford, New Jersey, United States Domino's Pizza Full timeJob Overview:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Domino's Pizza. In this role, you will be responsible for providing exceptional customer service, operating all equipment, stocking ingredients, preparing product, processing telephone orders, taking inventory, and completing associated...
-
Customer Service Representative>
6 months ago
East Wenatchee, United States Holiday Companies Full timeHoliday Stationstores - 111 Valley Mall Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...
-
Customer Service Representative
5 days ago
East Orange, New Jersey, United States Domino's Pizza LLC Full time**Welcome to Domino's Pizza LLC**As a Customer Service Representative at Domino's Pizza LLC, you'll:• Greet customers and provide them with a positive experience;• Take customer orders using our technology and Point of Sale System;• Create a great customer experience by maintaining the store's front area;• Ensure orders are accurate and organized.Key...
-
Customer Service Representative
5 days ago
East Liverpool, Ohio, United States Walmart Full timeAt Walmart, we're looking for a highly motivated and detail-oriented Customer Service Representative. As a Sales Associate, you'll be responsible for reviewing customer orders, locating merchandise on the sales floor, and ensuring accurate order fulfillment. You'll also be expected to smile, greet, and thank customers with a positive attitude, dispensing...
-
Customer Service Representative/Admin
2 months ago
East Peoria, United States Kelly Services, Inc. Full time#x 2022; Provide industry leading customer satisfaction. Effectively communicate with customers, vendors, and other employees. - Develop an understanding of Hyster-Yale fleet claims. - Taking inbound calls helping customers with warranties, questions Customer Service Representative, Customer Service, Service Manager, Representative, Retail, Staffing
-
Customer Service Representative
2 months ago
East Peoria, United States Sparkle Express Car Wash Full time $15 - $16About the Job:Join the Sparkle Express Car Wash Team – Customer Service Representative Opportunity! Are you a sales-driven, self-motivated individual who loves providing exceptional customer service? Sparkle Express Car Wash is expanding, and we’re looking for talented people like you to join our high-energy, high-performing team of Customer Service...
-
Customer Service Representative
3 months ago
East Providence, United States U-Haul Full timeLocation: 740 N Broadway, East Providence, Rhode Island 02914 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
-
Customer Service Representative
3 months ago
East Providence, United States U-Haul Full timeLocation: 740 N Broadway, East Providence, Rhode Island 02914 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 weeks ago
East Providence, United States U-Haul Full timeLocation: 740 N Broadway, East Providence, Rhode Island 02914 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...