Current jobs related to IT Service Desk Analyst - Sunrise - Terumo Aortic

  • Front Desk

    3 days ago


    Sunrise, United States Horizon Dental Care Full time

    Location:Horizon Dental - SunriseWe are looking for a dynamic, experienced Front Desk to join our fast-growing team.Job Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate...

  • Help Desk Technician

    1 month ago


    Sunrise, United States Blue-Halo.org Full time

    Provide end-user support to diagnose and solve technology issues (via phone, in-person, using remote access tools, and through the Help Desk ticketing system) Provide customer service while maintaining professionalism at all times Maintain a critical focus on accuracy and attention to detail Manage and advance BlueHalo IT infrastructure and its services as...


  • Sunrise Manor, Nevada, United States Community Care Plan Full time

    Clinical Application Analyst Job DescriptionCommunity Care Plan is seeking a highly skilled Clinical Application Analyst to join our team. As a key member of our healthcare IT team, you will be responsible for the implementation, configuration, and ongoing optimization of clinical software applications within our organization.Key Responsibilities:Implement...


  • Sunrise Manor, Nevada, United States Community Care Plan Full time

    Clinical Application Analyst Job DescriptionCommunity Care Plan is seeking a skilled Clinical Application Analyst to join our team. As a key member of our healthcare IT department, you will be responsible for implementing, configuring, and optimizing clinical software applications to support our organization's mission.Key Responsibilities:Implement and...

  • Front Desk Manager

    2 weeks ago


    Sunrise Manor, Nevada, United States Kalahari Resorts and Conventions Full time

    Job Title: Front Desk SupervisorKalahari Resorts Conventions is a leading provider of waterpark resorts and conference experiences. We are seeking a highly skilled and experienced Front Desk Supervisor to join our team.Job Summary:The Front Desk Supervisor will be responsible for assisting the front office management team in providing exceptional customer...


  • Sunrise Manor, Nevada, United States Community Care Plan Full time

    Job Summary:The Clinical Application Analyst is responsible for the implementation, configuration, and ongoing optimization of clinical software applications within the organization. This role requires a strong understanding of clinical workflows and the ability to translate these into optimizing workflows, ensuring smooth go-lives, and providing continuous...

  • CRM Analyst

    3 months ago


    Sunrise, United States The Florida Panthers Full time

    The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering...


  • Sunrise, United States The Bartech Group Inc Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Administrative Data Analyst. If...


  • Sunrise, United States BeneLynk Full time

    COMPANY OVERVIEW Does the idea of applying your talents at a company that assists people in understanding how to obtain additional health care benefits and compensates well for doing so, inspire you? We call it "Doing good while doing well" and invite you to apply to join us and begin moving forward along a beneficial career path - one built on providing...

  • Business Analyst

    1 day ago


    Sunrise, United States AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...


  • Sunrise, United States Beltone Full time

    At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Patient Service Coordinator will be the face of the practice and will create an extraordinary patient experience.  Responsibilities ...


  • Sunrise Manor, Nevada, United States BeneLynk Full time

    Job Title: IT Services Support SpecialistWe are seeking a highly skilled and motivated IT Services Support Specialist to join our team at BeneLynk. As an IT Services Support Specialist, you will be responsible for providing technical assistance to our employees and ensuring that our IT systems are running smoothly.Key Responsibilities:Provide technical...


  • Sunrise, United States Vital Skills Center LLC Full time

    Job DescriptionJob DescriptionBoard Certified Behavior Analyst (BCBA)Location: Sunrise, FloridaAnnual Salary(BCBA): $76000 to $84,000 with opportunities for performance-based bonusesBenefits: 401(k) plan, paid time off (PTO), and additional benefitsJob Description:We are seeking an enthusiastic and dedicated Board Certified Behavior Analyst (BCBA) to join...

  • Business Analyst

    2 weeks ago


    Sunrise, United States AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...


  • Sunrise Manor, Nevada, United States BeneLynk Full time

    Job Title: IT Services Support SpecialistBeneLynk is seeking a highly skilled IT Services Support Specialist to join our team in Sunrise, Florida. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees and clients.Key Responsibilities:Respond to service requests, incidents, and reported...


  • Sunrise, Florida, United States ComRes Full time

    Job Title: ReceptionistComRes is seeking a highly organized and detail-oriented Receptionist to join our team in Sunrise, FL.Job Summary:We are looking for a skilled Receptionist to provide exceptional customer service, manage front desk operations, and support administrative tasks. The ideal candidate will have excellent communication skills, be able to...


  • Sunrise, FL, United States The Bartech Group Inc Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Administrative Data Analyst. If...


  • Sunrise Manor, Nevada, United States BeneLynk Full time

    About the RoleWe are seeking a highly skilled IT Services Support Specialist to join our team at BeneLynk. As a key member of our technical team, you will be responsible for providing top-notch technical assistance to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesRespond to...


  • sunrise, United States Insight Global Full time

    Position: Java Engineer (Junior-Mid Level)Location: Sunrise, FL Onsite Requirement: 3 days per weekCompensation: $40-55/hour**Must be able to work on W2 from day oneDesired SkillsetBachelor's degree in Computer Science and minimum 2+ years' experience as an Engineer or DeveloperExpert Java development/coding, Java 8+Experience defining and building REST...

  • Java Software Engineer

    2 months ago


    Sunrise, United States Insight Global Full time

    Position: Java Engineer (Junior-Mid Level)Location: Sunrise, FL Onsite Requirement: 3 days per weekCompensation: $40-55/hour**Must be able to work on W2 from day oneDesired SkillsetBachelor's degree in Computer Science and minimum 2+ years' experience as an Engineer or DeveloperExpert Java development/coding, Java 8+Experience defining and building REST...

IT Service Desk Analyst

2 months ago


Sunrise, United States Terumo Aortic Full time

JOB TITLE


IT Service Desk Analyst

DEPARTMENT


IT


MAIN PURPOSE OF JOB AND OBJECTIVES


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Provide first line IT technical support to associates, in terms of hardware, software, and operational problems


KEY DUTIES


First line IT technical support: general support of users on the Windows/Linux network

Actively communicate with users through Terumo Aortic Service Desk system to keep them up to date on their support requests.

Prioritizing and/or escalation of tickets

Build, deploy, configure, troubleshoot, and fix computers for end users.

Maintain end user hardware I software as required, including mobile/desktop phones, printers, barcode scanners, laptops, desktop PCs.

Maintain inventory of end user hardware / software in Terumo Aortic asset management systems

Create and maintain documentation and SOPs for 1st line IT technical support processes.

General network administration

Liaise with external technical support where problems cannot be resolved in house.

Ad-hoc projects as and when required.

Other IT technical support tasks resulting from IT Road Map


COMPANY

REQUIREMENTS


Must work within requirements of company handbook and policy statements

Note: Company Handbook, Policy Statement and Authorisation of Limits do not form part of the quality system

QUALITY

REQUIREMENTS

  1. Maintain awareness of the relevance and importance of activities performed and how they contribute to the achievement of quality objectives
  2. Always Work within the QMS, ensure accurate completion of records and highlight issues to immediate supervisor any issues affecting quality
  3. Responsible to ensure facility, processes and documentation always remain in a state of audit readiness


EH&S REQUIREMENTS


  1. Take care of your own health and safety and that of others who may
  2. be affected by your actions
  3. Work co-operatively to highlight issues affecting Environmental Health and Safety


QUALIFICATIONS & EXPERIENCE


  • Experience of Service Desk/desktop support in a Windows environment
  • Windows Server, Active Directory Network Administration
  • Exchange Server, MS Office 365 services skills and experience
  • Microsoft Certification, SQL Server, Linux, Network troubleshooting (TCP/IP, LAN, WAN etc.), O365, Ivanti ITSM, firewalls/ VPN would be desirable.
  • ERP experience would be an advantage, SAP in particular