Commercial Lines Associate Client Representative

2 weeks ago


Woodbridge Township, United States World Insurance Full time

divh2Associate Client Representative/h2pThe Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention./ppEssential Duties and Responsibilities:/pulliSupports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs./liliSet up and maintain accurate account details, contacts, and policy information in EPIC/liliAttach, organize, and name documents in EPIC/liliLeverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc./liliEndorse policy in EPIC/liliCreate activities in EPIC and assign applicable team-member. Other Responsibilities, as applicable:/liliOrder loss runs from carriers/liliGenerate and send proofs to holder, if requested (from EPIC or CSR24)/liliCheck policy per policy check workflow and complete checklist/liliCheck endorsement against request/liliDocument maintenance/retrieval/li/ulpQualifications:/pulliWork Experience/lili0-2 years experience in Commercial Property and Casualty/liliLicensed or obtaining state Property Casualty insurance license within a specified time frame/liliKnowledge of Excel, Word, and other MS Office products to include basic formatting/liliAble to learn coverage fundamentals./liliDedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems./liliSeeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance./liliStrong written, oral, and interpersonal communication skills./liliAble to follow a well-established and familiar set of activities and/or process to derive a solution./liliSets priorities and manages workflow to ensure effective, timely, and efficient service delivery./liliWorks to achieve stated objectives and delivers results at the close direction of a senior team member./liliHS Diploma or equivalent/li/ulpCompensation: This is a New Jersey based position with a competitive benefits package. The base salary ranges from $60,000 to $65,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs./ppEqual Employment Opportunity: At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business./p/div



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