Utility Program Manager

1 month ago


Denver, United States HireTalent - Diversity Staffing & Recruiting Firm Full time

Job Description:

Title: Utility Program Manager (Hybrid)

Location: Denver CO 80202

Duration: 12+ months Contract (Possible Hire)

Shift: General Shift (M-F)

Pay: $80/hr on W2


***No Corp To Corp***

*** Looking for someone from Denver CO 80202 as this position has potential of converting to Fulltime Hire (which is Hybrid)***

*** Hybrid - TWR in office, M & F Remote**


Position Summary

  • This posting is for a Program Manager on the Residential Energy Efficiency Delivery team within the Customer Energy & Transportation Solutions team.
  • This position would manage the low cost energy efficiency solutions for residential customers including LED lighting, energy efficient showerheads, power strips, etc. within all of the service territory.
  • This includes various channels of implementation including in-store rebates, energy efficiency kits, and partnering with local communities to support income qualified customers via food banks and schools.
  • This would also include managing the Store, where energy efficiency equipment is available for customers to purchase on the website.
  • Manage all aspects of product life cycle to meet or exceed performance goals (P&L, customer acquisition/retention, customer sat, etc.) across relevant market and customer segments.
  • Manage all aspects of the portfolio's marketing mix, communications, training, and support needs. Drive effectiveness of product delivery and customer satisfaction.


Responsibilities

  • Responsible for the corporation's product market vision, plans and status to meet market segments' needs and product goals.
  • Oversee and ensure all portfolio strategies meet corporate and customer needs.
  • Implement all aspects of portfolio's marketing mix including: pricing, sales channels, launch activities, acquisition and retention, life-cycle management and customer migration paths.
  • Manage all aspects of daily product portfolio issues across segments to meet goals.
  • Drive and champion initiatives across departments to achieve goals.
  • Develop budgets, sales forecasts, sales & marketing expense and profitability goals.
  • Track the progress of each portfolio (P&L) and product against target.
  • Accountability to product P&L. Responsible for ensuring programs are being implemented within regulatory policies and requirements (specific for each state).
  • Drive and champion recommendations to Product Development of new technologies available.
  • Ensure product content and prices are accurate.
  • Understand customers using internal and external data to determine customer needs, need gaps and preferences.
  • Provide insight with customer journey mapping, personas, segmentation, demographics and other available data.
  • Partner with internal stakeholders (operations, sales, customer care) to gain exposure and understanding to product/service/customer interactions and experiences.
  • Collaborate with business partners to understand market issues, industry developments, competitors, market segment development/evolution, pricing strategies, value proposition, etc. and make recommendations on customer strategy.
  • Manage the vendors that have been contracted to deliver these programs.


Requirements

  • College degree required.
  • Five years of experience in marketing, product management or product development is required.
  • Team and peer leadership with excellent communications skills and proven results.
  • Two year’s experience with regulatory requirements and conservation programs (Demand Side Management/Energy Efficiency) is mandatory.


Preferred

  • MBA.
  • Experience with SAP and Salesforce systems.
  • Utility experience.
  • Marketing for Demand Side Management/Energy Efficiency programs.



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