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Network Operations Center Analyst

5 months ago

Oakton, United States SeaHill Consulting Group Full time

Exciting full-time opportunity This is an on-site position in Oakton, VA. Candidate must be a US Citizen.


The selected candidate must be flexible and willing to work a scheduled shift in a 24/7/365 operational support environment. This may include off-shifts, nights and weekends. In addition, some substitute rotation may be required at times. These specific roles are for 2nd shift (3pm-1am; 4 10-hour shifts either Wed – Sat or Sun – Wed) and/or 3rd shift (estimated at 10pm – 6am ET; 4 10-hour shifts either Wed – Sat or Sun – Wed).

Key Responsibilities

  • Work as part of an operations team using network monitoring platform to monitor for, troubleshoot, and manage fault conditions for several custom managed network clients.
  • Experience and knowledge of Cisco and Juniper routers from the Command line
  • Must be able to dynamically multitask on complex, diverse issues and work with customers in a fast-paced SLA environment
  • Adapt to and drive change, as well as be resourceful and self-directed
  • Excellent communication skills and clearly document and communicate their findings internally and externally
  • Interact with customers and must be able to communicate at a technical as well as non-technical level with peers, management and customers


Day to Day Responsibilities

  • Bachelor’s Degree or equivalent industry or military experience
  • CCNA/CCNP or equivalent networking knowledge
  • Ability to diagnose complex routing issues (Cisco/Juniper)
  • Advanced understanding of OSPF, EIGRP, and BGP
  • WAN troubleshooting/problem determination
  • ITIL knowledge/experience


Preferred Experience and Attributes

  • Advanced Cisco Campus/Data Center LAN troubleshooting/problem determination experience
  • Experience with F5 and/or Cisco ACE Load Balancer
  • Advanced Juniper Campus/Data Center LAN troubleshooting/problem determination experience
  • Advanced knowledge of and experience with Juniper JUNOS/SRX Architecture