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Fiber Ops Training Instructional Designer
2 months ago
Job Title: Fiber Ops Training Instructional Designer
Location: Durham NC 27560 (Onsite in Hybrid model)
Duration: 05+ months contract
Job Description:
- This can be a remote opportunity.
- Client is responsible for all aspects of technical skills training for the majority of our workforce.
- This role will work directly as part of the team supporting Repair & Maintenance and Drops, Installs & Repairs.
Responsibilities:
- Responsible for the design, development, and implementation of training programs for Fiber Technical Operations.
- Steer Fiber training need evaluations to identify, define, and assess the current and future capabilities.
- Act as the learning business partner and consultant to Fiber Technical Operations.
- Develop training program with a repeatable framework that easily scales to other vendors or operational functions.
- The Instructional Designer analyzes material and supporting information provided by business stakeholders, uses this analysis to design appropriate learning interventions, and develops the learning interventions
Top 3 Daily Responsibilities:
- Learning content development
- Learning objectives creation
- Detailed design of learning content
Mandatory:
- Minimum of 4 years’ experience in corporate learning & development, preferably creating technical training content.
- Experience in creating user-centered learning solutions for Fiber Sales & Customer Service teams including multiple delivery methods including instructor-led, virtual classroom, and on-demand instruction.
- Managing relationships and developing training content with key Subject Matter Experts (SMEs).
- Implementing training tools that increased the scalability, impact, and retention of Fiber training.
- Experience in designing and implementing comprehensive training programs for data centres.
- Experienced in creating blended learning solutions.
- Specific Tools or Applications experience: Must be proficient in Articulate 360 Storyline and Articulate 360 Rise.
Desired:
- Experience in video production, graphic design, animation, and micro-learning development
Education:
- Instructional Design, Communication, or relevant bachelor’s degree preferred.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Arjun
Email: arjunp@ustechsolutionsinc.com
Internal Reference Id: 24-15753