Penske Truck Leasing Co., L.P. | Customer Service Coordinator OH | cincinnati, oh

6 days ago

Cincinnati, United States Penske Truck Leasing Co., L.P. Full time

Location: 2120 Dana Ave, Cincinnati, OH 45207

The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills.

Position Summary:

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

Major Responsibilities:

• Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers

• Ensure parts are available for scheduled work

• Hold vendors accountable for quality and adherence to schedule for outside work

• Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan

• Coordinate with district billing clerks as necessary

• Other projects and tasks as assigned by supervisor

Qualifications:

• 2 years of customer service experience required

• At least 1 year of hands on mechanical experience required

• 2 years of supervisory experience preferred

• At least 2 years of service department administration preferred

• High School diploma or equivalent required

• Associates Degree, Technical School Degree, or Bachelors Degree preferred

• ASE certification preferred

• Prior experience with service scheduling programs and diagnostic programs preferred

• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management

• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors

Job Family: Common

Address: 2120 Dana Ave.

Primary Location: US-OH-Cincinnati

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2415600

  • Customer Service Coordinator OH

    1 week ago

    Cincinnati, United States Penske Truck Leasing Co., L.p. Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207The following information aims to provide potential candidates with a better understanding of the requirements for this role. The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator...

  • Customer Service Coordinator OH

    3 weeks ago

    Cincinnati, United States Penske Truck Leasing Co., L.p. Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207The following information aims to provide potential candidates with a better understanding of the requirements for this role. The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator...

  • Customer Service Coordinator OH

    4 weeks ago

    cincinnati, United States Penske Truck Leasing Co., L.P. Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and...

  • Penske Truck Leasing Co., L.P. | Truck Driver

    1 week ago

    cincinnati, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Local Class A Lead CDL Truck Drivers • Earn $30.75 per hour plus overtime after 40 hours • Local, Home Daily You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for comfort What you will do: • Make a difference in your community by delivering medical supplies to hospitals and...

  • Operations Coordinator OH

    2 weeks ago

    Cincinnati, United States Penske Truck Leasing Co., L.p. Full time

    Location: 2528 Commodity Cir, Cincinnati, OH 45241Have you got what it takes to succeed The following information should be read carefully by all candidates. Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability....

  • Penske - Customer Service Coordinator

    2 weeks ago

    Cincinnati, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs,...

  • Customer Service Coordinator

    2 weeks ago

    Cincinnati, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and...

  • Customer Service Coordinator

    3 weeks ago

    CINCINNATI, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside...

  • Customer Service Coordinator

    3 weeks ago

    CINCINNATI, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside...

  • Customer Service Coordinator

    3 weeks ago

    CINCINNATI, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside...

  • Customer Service Coordinator

    3 weeks ago

    CINCINNATI, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside...

  • Customer Service Coordinator

    3 weeks ago

    Cincinnati, OH, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside...

  • Customer Service Coordinator

    3 weeks ago

    Cincinnati, OH, United States Penske Truck Leasing Full time

    Location: 2120 Dana Ave, Cincinnati, OH 45207 The ideal candidate will benefit from having experience in parts and inventory management, as well as strong customer service skills. Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and...

  • Truck Driver

    1 week ago

    cincinnati, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Local Class A Lead CDL Truck Drivers • Earn $30.75 per hour plus overtime after 40 hours • Local, Home Daily You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for comfort What you will do: • Make a difference in your community by delivering medical supplies to hospitals and...

  • Truck Driver

    3 weeks ago

    Cincinnati, United States Penske Truck Leasing Co., L.p. Full time

    Immediate Opportunities: Full-time Local Class A Lead CDL Truck DriversIf your skills, experience, and qualifications match those in this job overview, do not delay your application. • Earn $30.75 per hour plus overtime after 40 hours • Local, Home Daily You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for...

  • Truck Driver

    3 weeks ago

    cincinnati, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Local Class A Lead CDL Truck Drivers • Earn $30.75 per hour plus overtime after 40 hours • Local, Home Daily You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for comfort What you will do: • Make a difference in your community by delivering medical supplies to hospitals and...

  • Sales and Operations Management Trainee OH

    3 weeks ago

    Cincinnati, United States Penske Truck Leasing Co., L.p. Full time

    Exciting entry-level opportunity for those who have obtained their bachelor's degree!Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. $25 per hour Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will...

  • Truck Driver

    4 weeks ago

    cincinnati, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Class A CDL Truck Drivers • Average $78000 annually • Home Daily • Driver referral bonus program up to $5000 per referral What you will do: • Perform multi-stop deliveries of parts and supplies to automotive dealerships • Unload the trailer using manual pallet jacks, hand trucks, and rolling cages • Use a...

  • Truck Driver

    3 weeks ago

    Cincinnati, United States Penske Truck Leasing Co., L.p. Full time

    Immediate Opportunities: Full-time Class A CDL Truck DriversMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. • Average $78000 annually • Home Daily • Driver referral bonus program up to $5000 per referral What you will do: • Perform multi-stop deliveries of parts and...

  • Truck Driver

    2 weeks ago

    Cincinnati, United States Penske Truck Leasing Co., L.P. Full time

    Immediate Opportunities: Full-time Local Class A Lead CDL Truck Drivers Earn $30.75 per hour plus overtime after 40 hours Local, Home Daily You will drive: Late model, Penske Truck Leasing trucks Best-in-class specs designed for comfort What you will do: Make a difference in your community by delivering medical supplies to hospitals and clinics locally ...