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Practice Director
2 months ago
Who is Ollie Health?
We empower families to achieve optimal vitality and wellbeing through self-awareness, community and wisdom. We guide our families unconditionally through connection and education while holding space as they create a foundation for meeting their goals. We utilize energetic medicine including Frequency Specific Microcurrent (FSM), Autonomic Response Testing (ART), body work (Visceral Osteopathic Manipulation, Craniosacral Therapy) and NeuroBiofeedback systems. Our team includes MDs, nurse practitioner, dietitian, physical therapist, somatic educator, massage therapist, neurofeedback specialist, health coaches and more.
Who Are We Looking For?
- Watch our introduction video here:
- Core Values
- Personal integrity and accountability
- In service of others
- Trust & Faith in the Universal Plan
- Belief in the body’s ability to heal
- Passionate about health
Website - OllieHealthInc.com
Who Does Ollie Health Serve?
- We serve children (60%) and adults (40%) and have a whole family focused approach to care
- Our patients range from healthy children and adults, to those recovering from complex chronic illness
- Our specialties include autoimmune disease, neurologic conditions, developmental disorders, chronic infections and trauma informed care and recovery
The Role: Practice Director
Join a rapidly growing medical practice that's redefining healthcare by reversing chronic disease and delivering incredible results. As the Practice Manager, you'll lead our administrative team and streamline provider schedules while driving high-quality operations. You'll oversee HR functions, KPI management, and agency coordination, ensuring our marketing and financial partners align with our mission. With a focus on internal communication and light project management, you'll champion a collaborative culture where team development and exceptional patient outcomes thrive. Seize this exciting opportunity to be a vital part of transforming lives in a broken healthcare system.
Role Outcome:
Ensure a strong team, happy clients and that we are meeting our company KPIs
Responsibilities:
- Team Leadership:
- Supervise the administrative team and ensure provider schedules run smoothly.
- Conduct team member 1-1s, performance reviews, and professional development initiatives.
- Cover for administrative positions when on leave
- Lead internal communications and meetings to foster collaboration and alignment.
- Operations & Service Management:
- Oversee daily operations to ensure efficient workflows and optimal service utilization.
- Develop and implement processes to streamline administrative functions.
- Project Management:
- Execute light project management to coordinate new initiatives and practice improvements.
- Manage internal projects to ensure timely completion and alignment with practice goals.
- Key Performance Indicators (KPIs):
- Track, analyze, and report KPIs to identify areas for improvement and drive growth.
- Collaborate with providers and staff to enhance patient outcomes and service quality.
- Human Resources:
- Handle HR oversight, including recruiting, onboarding, and employee relations.
- Ensure compliance with practice policies and regulations.
- Agency Coordination:
- Act as the primary liaison for external marketing and financial agencies.
- Ensure agency work aligns with practice goals and monitor their performance.
- Coordination with CEO:
- Host regular meetings with the CEO to ensure data, client & team visibility, tight communication and collaborative decision making.
Requirements:
- Education & Experience:
- Bachelor’s degree in Healthcare Management, Business Administration, or related field.
- 3+ years of experience in practice management or a related healthcare setting.
- Skills & Competencies:
- Strong leadership skills with proven ability to manage a multidisciplinary team.
- Exceptional organizational and multitasking abilities.
- Effective communication skills, both written and verbal.
- Data-driven mindset with experience managing KPIs.
- Familiarity with HR best practices and compliance.
- Technical:
- Proficiency in practice management software, EHR systems, and Microsoft Office Suite.
- Experience working with or managing external marketing and financial agencies.
- Personal Attributes:
- Passionate about delivering high-quality care and improving patient outcomes.
- Proactive problem-solver with a commitment to continuous improvement.
- Empathetic and collaborative leader who values teamwork and diversity.
Compensation:
Base Salary starting at $85,000
Benefits including 401k, health insurance, discounted integrative medicine services
Time Availability:
- This is a full time, 40+ hour position
- General office hours are 8:30-5:30
- In-house position
APPLICATION REQUIREMENT:
Thank you for applying to join our team at Ollie Health. We are excited to get to know you better.
Please provide us with a link to a brief (up to 3 minute) video about yourself and answer the following questions: 1. What is important to you about Ollie Health?
2. What skills do you have that would make you the best candidate for this position?
3. What are you passionate about and how would that fit well with Ollie?
4. Tell us something personal about yourself that you would like to share.
Send us your answer as a link to video (e.g. YouTube link).
