Asst Mgr Technology

Assistant Manager, Enterprise Federated IdentityWe are committed to providing our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.Job SummaryThe Assistant Manager role is responsible for leading the Enterprise Federated Identity POD to drive access management capabilities such as Identity Federation, Single Sign-on, Multi-factor Authentication for our workforce. This role is directly responsible for leading the charge in driving improved user experience and managing critical identity products in AWS for Southwest. The Assistant Manager also provides a people-focused approach to technology leadership, drives a cross-functional strategic team and applies department/enterprise business knowledge to ensure value alignment. The Assistant Manager is accountable for the delivery and support of solutions and services that are technically and functionally solid, well integrated, comply with technical strategy, and meet or exceed customer requirements.Additional DetailsThe culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.U.S. citizenship or current authorization to work in the U.S. is required and no current or future work authorization sponsorship is available.Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.Model the Southwest WayGuide and lead team members using SWA talent management practices to coach, develop, and engage employeesAdhere to company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environmentInvest in leadership and self-growth through participating in continuous learning and developmentResponsibilitiesCommunicate, support, and drive understanding of company and department goals/initiatives to the team and incorporate these goals into their day-to-day workProvide day-to-day leadership, coaching, and training to the cross-functional teams to deliver solutions and services to meet enterprise needsAssist with developing and executing strategies and processes to improve performance and the value of products and services providedLead a cross-functional team to deliver solutions and services to meet enterprise needsDrive and follow through to resolution of organization, team, and individual issuesParticipate in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.Provide technical thought leadership related to assigned functional areaDeliver technology solutions using best practices to achieve maximum team productivity while delivering high-quality productsStay abreast of emerging trends, processes, and solutions related to assigned responsibilitiesBuild strong, collaborative relationships and credibility while influencing and driving change across respective business and technology teamsWork alongside technology and business partners to measure financial benefits and demonstrable business valueMay perform other job duties as directed by employee's leadersKnowledge, Skills, and AbilitiesBroad knowledge of business/leadership principles, including planning, organizing, developing, and supervisingKnowledge of technology practices, concepts, methodologies, tools, and trendsSkilled in partnering and communication in order to facilitate interactions with business customers and technology teamsAbility to use appropriate motivation and influence techniques to achieve desired team resultsAbility to set and manage stakeholder expectationsAbility to deliver quality projects on time and within budgetSkilled in organization, communication, and prioritization and ability to work in a matrixed environment that includes employees, vendors, and managed servicesBroad knowledge of business and the ability to provide tactical leadership to coach and develop the team to improve knowledge of business applications and impact on business functionsEducationRequired: High School Diploma or GEDRequired: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal trainingRequired ExperienceMinimum 5 years of work experience in Access Management space including but not limited to Identity Federation, Single Sign-On, Multi-factor Authentication using Ping Identity Products.Minimum 2 years of work experience in managing identity products in Cloud native platforms such as AWS.Strong understanding of Identity and Access Management framework and technologies.Prior experience with IAM product management or related experience.Understanding of different frameworks including PCI, SOX, AOSSP, NISTUnderstanding of systems used for automating deployments and scalingStrong understanding of CI/CD and DevOps frameworksPreferred ExperienceMinimum 2 years of experience with Privileged Access Management including but not limited to Cyberark, AWS ASMPreferred CISSP, CISM, and/or Security+ certificationsPreferred AWS Solutions Architect CertificationLicensing/CertificationN/APhysical AbilitiesAbility to perform work duties from [limited space work station/desk/office area] for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther QualificationsMust maintain a well-groomed appearance per company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with company attendance standards as described in established guidelinesMust meet confidentiality expectations as to confidential, proprietary, and sensitive company informationAir travel with frequent overnight stays requiredAbility to work extended hours as neededPay & BenefitsCompetitive market salary from $128,350 to $142,600 per year* depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.Benefits You'll LoveFly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)Southwest will help fund your 401(k) retirement savings with company contributions up to 9.3% of your eligible earnings**Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***Competitive health insurance for you and your eligible dependents (including pets)Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.*Pay amount does not guarantee employment for any particular period of time.**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits***Profit-sharing contributions are subject to plan's vesting schedule and are made at the discretion of the company.