Senior Manager of Digital Technology

3 weeks ago

Addison, United States Optimize Search Group Full time

Job Title: Senior Manager of Digital Technology

Duration: Direct Hire

Location: Addison, TX (3 days a week on-site)


Position Summary

The Senior Manager of Digital Technology is a key member of the technology leadership team and serves as a hands-on web/app/middleware technology thought leader. This is a "Player-Coach” leader who will develop, plan, and directly implement a digital technology strategy that delivers optimal returns on investment in coordination with the organization's goals and core values with a focus on a "customer service” orientation.

Areas of responsibility include strategic and technical leadership around digital technologies, leading triage when necessary, and project prioritization and team management.

The role is located in Addison, TX and this role requires the ability to be present in the office at least three days per week.


Key objectives

  • Lead and develop the digital technology architecture including integrations, web and mobile app, with the ability to translate and communicate business and technical concepts across teams.
  • Lead digital technology support with an eye towards proactive root cause tracking and prevention
  • Build and maintain relationships; Collaborate across our Marketing and Technology teams. Navigate challenging situations with professionalism and confidence.
  • Offer creative and practical solutions; Utilize creativity and innovation in problem solving and applying appropriate methodologies relevant to the complexity of the challenge.
  • Understand future opportunities; Closely monitor changes with digital technologies and identify ways the company can improve and implement plans to achieve these objectives.


KEY RESPONSIBILITIES & DESIRED OUTCOMES


Serve as the hands-on thought leader, business partner and team mentor for middleware, web and mobile technologies

  • Collaborate with leadership and partners to identify opportunities for leveraging online and mobile application systems to gain a competitive advantage
  • Develop and execute the online and integrations architecture aligned with the organization's goals and objectives
  • Ensure digital technologies are efficient, scalable, and maintain data integrity while optimizing priorities, delivery speed and value-based spend
  • Develop and support solutions, especially for middleware/integrations (see technical competence section below)
  • Ensure that integrations/web/app practices comply with relevant data protection and privacy regulations and security standards and protocols
  • Own and drive support processes around online and integrations platforms, with an eye towards continuous improvement and root cause prevention
  • Provide mentorship, coaching, and professional development opportunities to team members



IDEAL EXPERIENCE

Experience as a Digital Technology Leader at a high growth company with a proven track record of high impact

  • Track-record of building and supporting technology solutions with a customer service and partnering mindset
  • Depth of experience developing / selecting and implementing digital technology capabilities is required
  • Experience building strong stakeholder relationships
  • Experience in building solutions at a metrics-driven company (especially Private Equity owned) is ideal


Technical Category:

Integration Systems

Web / E-Commerce Platforms

Application Performance Monitoring

Containerization in a Cloud Environment

Databases


Ideally:

  • Java, AWS SQS, Lambda
  • Web / E-Commerce Platforms
  • Magento / Adobe Commerce Cloud
  • NewRelic
  • AWS EKS, Kubernetes
  • RDS, MySQL

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