Senior Engineer Operations Technology

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Senior Engineer Operations Technology

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locations

Addison

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

24004865

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Job Description: This role is a Senior Engineer to provide leadership and providing end-to-end technology oversight in the Complaints Technology space to reduce the risk in strategic programs. These programs are planned for deployment over several years due to changes in the definition of complaints and increased consent order issues. This role is in the Global Operations Technology vertical under Global Tech. This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery. Required Skills and/or Responsibilities: 10+ Years in Technology and 7+ Years of Pega Experience and Mulesoft knowledge with application development Excellent Object Oriented Analysis and Design Skills with System Integration Skills Certified Pega Lead System Architect or Equivalent experience with CSSA Experience working on the latest Pega 8 features and case management features Experience in all areas of application development, i.e., flows, agents/queue processors, Flow Actions, SLAs, Integrations, etc. Experience integrating the REST and SOAP services Experience with BIX framework (Business Intelligence Exchange) Working knowledge in building Pega user interface with ADA compliance and with ADA compliance and responsive UIs Experience fine tuning the application for optimal performance Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution Define the technology tool stack for the solution and evaluate and adapt new testing

tool/framework/practices

for team(s) Enables team(s)/applications with Continuous

Integration/Continuous

Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features Works with stakeholders to establish high-level solution needs and with architects for technical requirements Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Application Development Architecture Business Acumen Risk Management Solution Design Agile Practices Analytical Thinking Collaboration Data Management Solution Delivery Process Desired Skills: Pega PRPC 7 Certification Experience with Pega BIX Unit Testing Framework Application Packaging and Deployment Experience in Development Database Objects Minimum Education Requirement: 4 Year Degree or Equivalent Work Experience Shift: 1st shift (United States of America)

Hours Per Week: 40 About Us

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

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