Repair Agent

1 week ago


Polk City, United States Best Buy Full time
The Repair Agent performs high quality repairs on consumer electronics and appliances by addressing all unit symptoms and making repairs as necessary. Their responsibilities include communicating effectively and educating customers on product repairs.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.

Key Responsibilities
  • Drives a positive customer experience by building relationships and providing solutions to their needs.
  • Diagnoses, orders, and makes installations for product repairs.
  • Contacts customers with quotes for repairs and answers questions regarding cost, product installation, and operation.
  • Completes routine functionality and quality testing on all products.
  • Partners with colleagues and leaders to manage work-in-process (WIP) repairs.
Basic Qualifications
  • Able to stand and sit for long periods of time
  • Able to work in a fast-paced environment
  • Able to work in a non-climate-controlled environment
  • Able to lift weight up to 50 pounds with or without accommodation
  • 6 months of experience diagnosing and repairing consumer electronics and/or appliances
Preferred Qualifications
  • Consumer Electronics and/or Appliance Manufacture Repair Certification
  • Sealed System Certification applicable to appliances
  • 6 months of experience using Best Buy's Star and Smart Parts system or other Parts Inventory System

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. , Location: Polk City, FL - 33868

RequiredPreferredJob Industries
  • Customer Service

  • Triage Agent

    1 month ago


    Polk City, United States Best Buy Full time

    Best Buy - 8906 n road 33 dock door #902 [Maintenance Technician] As a Triage Agent at Best Buy, you'll: Support a team of Geek Squad Repair Agents by moving product through repair process; Verify model and serial numbers; Prepare and set up units for diagnostics; Test consumer electronics and appliances; Perform basic repairs/part replacements...Hiring...

  • Repair Agent

    2 weeks ago


    Polk City, FL, United States Best Buy Full time

    The Repair Agent performs high quality repairs on consumer electronics and appliances by addressing all unit symptoms and making repairs as necessary. Their responsibilities include communicating effectively and educating customers on product repairs.At Best Buy, we create work environments where every employee feels like they truly belong and contribute to...


  • Rapid City, South Dakota, United States Rapid Foundation Repair Full time

    Job Title: Construction Project ManagerAbout Us:Rapid Foundation Repair is a values-based organization that prides itself on honesty, integrity, leadership, ownership, service, and transparency. We are looking for a skilled construction project manager to lead our team in foundation repair and waterproofing projects.Responsibilities:- Manage and mentor a...

  • Triage Agent- AM Shift

    3 months ago


    Missouri City, United States Best Buy Co. , Inc. Full time

    Drives a positive customer experience by building relationships and providing solutions to their needs. Completes serial and model verification as well as basic functionality testing to assist Repair Agents. Completes basic parts replacements. Comple Agent, Triage, Shift, Restaurant, Retail

  • Environmental Agent

    1 month ago


    Park City, United States Vail Resorts, Inc. Full time

    Vail Resorts, Inc. - JobID: A36B3852FB214E9F90F9CA89D2DA0877 [Sanitation Worker] As an Environmental Agent at Vail Resorts, you'll: Assist in coordinating the waste recycling and compost programs; Handle, sort, and transport large quantities of recyclable and compostable materials from the ski area operations to staging areas, and the Eagle County Recycling...

  • Call Center Agent

    4 days ago


    Jersey City, New Jersey, United States Everstaff Full time

    Be Part of Everstaff's TeamWe are seeking a motivated Call Center Agent to join our team in Hudson. As an agent, you will be responsible for providing top-notch support to clients/drivers, handling calls, and resolving issues related to rental vehicles, accidents, or glass claims.Key Responsibilities:Talk with clients/drivers by phone to assist them with...

  • Airport Ramp Agent

    2 months ago


    Kansas City, United States GAT Airline Ground Support Full time

    Job Summary Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. Ramp agents have fast-paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is...

  • Customer Service

    5 months ago


    Salt Lake City, United States Premier Truck Group Full time

    Winners Work Here! Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and...

  • Geek Squad Agent

    2 months ago


    Traverse City, United States Best Buy Full time

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...


  • Iowa City, Iowa, United States EMC Insurance Full time

    Job DescriptionIn this role as an Auto Damage Appraiser Specialist at EMC Insurance, you will have the opportunity to gain valuable experience while contributing to the company's success. As a key member of our team, you will be responsible for settling physical damage auto claims of minor to moderate complexity with insureds and claimants.Main...


  • Carson City, Nevada, United States Best Buy Full time

    Job SummaryWe are seeking a skilled Delivery Assistant to join our team during the holiday season. As a key member of our logistics team, you will assist experienced Agents with device delivery, installation, repair, and removal.This is a seasonal role that offers competitive pay, employee discounts, and opportunities for career growth in a dynamic and...


  • Sun City, United States Round Room LLC Full time

    Verizon Authorized Retailer, TCC - Retail Sales Associate At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. How do we make our customers better? Our Retail Sales...


  • Iowa City, United States EMC Insurance Full time

    At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees. Location: Ideal candidate will be located in Iowa. Settles physical damage auto claims of minor...


  • Jersey City, New Jersey, United States Everstaff Full time

    Support Agent RoleThis is a fantastic opportunity to join Everstaff as a Support Agent in Hudson. You will be part of a dynamic team that provides top-notch customer service to clients/drivers.ResponsibilitiesAnswer calls and assist clients/drivers with various requests related to rental vehicles, accidents, and roadside assistance.Gather necessary...


  • Carson City, Nevada, United States Best Buy Full time

    Job Overview: As a key member of our delivery team, you will play a vital role in ensuring seamless technology solutions for our customers. You will work closely with our experienced agents to deliver and install electronic devices, repair equipment, and provide exceptional customer service.About the Role: We are seeking an organized and detail-oriented...


  • Granite City, Illinois, United States Agency for Community Transit Full time

    Job SummaryThe Agency for Community Transit is seeking a skilled Fleet Technician to join our maintenance team. As a key member of our team, you will be responsible for performing safe and cost-effective maintenance and repairs on our vehicle fleet.Main ResponsibilitiesPreventative Maintenance: Perform scheduled maintenance on our vehicle fleet to ensure...


  • Missouri City, Texas, United States Best Buy Co., Inc. Full time

    Job Description:We are seeking a Customer Service Associate to join our team at Best Buy Co., Inc. As a key member of our retail team, you will be responsible for building relationships with customers and providing solutions to their needs.**Key Responsibilities:**• Drive a positive customer experience by building relationships and providing solutions to...


  • Sun City, United States Round Room LLC Full time

    Verizon Authorized Retailer, TCC - Retail Sales Associate At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. How do we make our customers better? Our Retail Sales...


  • Commerce City, Colorado, United States Bruckner Truck Full time

    GROW WITH OUR FAMILY-OWNED COMPANY$90,000 to $120,000 per yearJob DescriptionIn this role as a Truck and Trailer Component Coordinator, you will play a critical part in our company's success by managing the flow of parts and materials between our warehouse, repair shops, and customers. You will work closely with our purchasing team to ensure timely delivery...


  • Traverse City, Michigan, United States Best Buy Full time

    We are seeking a Technology Support Specialist to join our team at Best Buy.About the JobThis is a part-time position that requires a passion for technology and a desire to solve problems. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support, knowledge, and solutions.Key ResponsibilitiesProvide positive and...