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User Experience

3 months ago

Farmington Hills, United States Zobility Full time

Job Summary:

  • This role will be responsible for variety of functions within the region and globally (Vehicle Competiveness, Product Planning, Vehicle Connected Services and Infotainment/Electrical design teams) to provide feedback and set direction for system requirements for current and future In-Vehicle-Infotainment (IVI) and telematics systems.
  • UX Research and Test Engineer will be responsible to provide detailed benchmark information, help establish target criteria, direction for screen layouts, execute customer clinics and user studies, and conduct physical validation testing of the system's target achievement.


Responsibilities:

  • Benchmarking of competitive IVI and connected car systems in addition to consumer electronics to provide market trend analysis of customer expectations
  • Identify key performance attributes and feature requirements to be adopted to our Client products to maximize the HMI/GUI ease of use
  • Review and evaluate information architecture, interaction designs, UX writing and motion designs.
  • Conduct UX Research including but not limited to: Usability Test: Design tasks, questions, and prototype requirements; Recruit and schedule sites and participants; collect observational and diary based studies; Interpret data; create empathy maps, affinity diagrams, and provide actionable recommendations based on the results
  • Analyze 3rd-party customer survey data to support system requirements and predictions of future system performance
  • Plan and support testing (physical and software-based), validation, and verification of IVI and Telematics systems, ensuring high quality, on-time delivery, and overall system qualification


Preferred Qualifications:

  • Experience in UX Research, Human Factors related to Human Machine Interface (HMI), advanced displays, cognitive task analysis, customer clinic / user study setup and analysis, and agile software development
  • Experience in microcontroller programming (Arduino, Raspberry Pi) and Android application development
  • Software Skills: Figma, Adobe XD, Envision, Visio, Miro, FigJam, VBA, Qualtrics, Confluence, Jira, Kotlin, Java, Android OS


Education:

  • Bachelor of Science in Mechanical, Electrical, Computer, Industrial, Biomedical, or Human Factors Engineering, Human computing interaction, Human centered design engineering


Travel Required:

  • Ability to travel to Japan up to 2-3 times per year and to regional sites (AZ, TN, Canada, Mexico) 4-5 times per year