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Health Services Director

2 months ago


Spokane Valley, United States Trustwell Living, LLC Full time

COMPANY SUMMARY:


Established in 2021, Trustwell Living is a senior living company that combines over 160 years of collective experience from its leadership team to deliver compassionate care and exceed customer expectations.


With a commitment to creating a culture of trust, compassion, integrity, and respect, Trustwell Living has successfully facilitated senior living communities nationwide. Our focus extends beyond residents to include transparent communication and robust support for families, ensuring peace of mind through 24-hour access to care plans, medical information, and more.


Trustwell Living invites families and friends to actively engage in community life, fostering a sense of belonging and support. Discover the holistic approach to care at Trustwell Living, where family caring for family is at the heart of our mission.



POSITION SUMMARY:


The Clinical Leader/Health Services Director directly oversees the delivery of care to Assisted Living residents to ensure that the emotional, physical, psychological and safety needs are met through all program services. This includes medication management, staff coordination & training, infection control, and applying the nursing process to the care of seniors. This position is located in Spokane Valley, WA.


POSITION RESPONSIBILITIES:


  • Be able to lead the clinical team with a sense of purpose and accountability; utilizes metrics and established goals.
  • Oversees the medication management services, including training and audit of medication administration practices, collaboration with prescribing healthcare providers and pharmacy staff
  • Identifies ongoing needs and services of residents through assessment and service plans utilizing the nursing process
  • Visit prospective/current residents in their homes or healthcare setting as needed to assess for admission/readmission to the community.
  • Clinical liaison with families, residents, healthcare professionals and team members
  • Direct the infection control measures for the community
  • Utilize an EMAR system for documentation, medication management and quality initiatives.
  • Manage labor costs, supplies, and other line items in clinical budget.
  • Ensures that community follows all federal, state, regulations as it pertains to clinical care, including mandatory incident reporting to the State agency.
  • Responsible for collecting, analyzing, and reporting occurrence trends, and if necessary, develop/implement improvement plans.
  • Work collaboratively with others on the community leadership team
  • Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings.
  • Manage and coordinate the work of the clinical staff. This includes overseeing and/or completing staff schedules monthly and daily assignments.



EMPLOYMENT REQUIREMENTS:


  • A valid Registered Nurse (RN) or LPN license; Compact license or ability to obtain is encouraged. An unencumbered license is required. An LPN with leadership experience may also be considered.
  • Proven clinical leader in an assisted living or LTC environment with at least one year of successful experience as a Wellness Director, Health Care Coordinator (HCC) or Director of Nursing (DON)
  • Understand the importance of being state survey ready, every day
  • Lead by example and have the heart of a teacher
  • Committed to team-oriented outcomes and quality care
  • Excellent oral, computer, and written communication skills.
  • Be able to multi-task and reprioritize throughout your day
  • Be able to communicate with all constitutes in a professional manner
  • A current driver’s license
  • A passion for seniors and enhancing their quality of life




We offer a competitive salary based on experience as well as a complete benefit package. We are an equal opportunity employer and prohibit discrimination based on age, color, disability, national origin, race, religion, sex, veteran status, and any other legally protected class in accordance to applicable federal, state and local laws. Employment is subject to verification of pre-employment drug-screening and background investigation.