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Datacenter Technician
4 months ago
Job Title: Data Center Technician
Location: Santa Clara, CA
Hours: Monday-Friday, 8:00am-5:00pm
Compensation: $25-$33/hr, OT is time and a half, Benefits (Medical, Dental, Vision, 401k)
Start Date: ASAP
Must-haves:
- 1+ years of experience in Telecommunications or Data Center related field
- Understanding of telecom structured cabling standards
- Understanding of network device deployment
- Ability to communicate written and verbally
- Provide rotational on-call coverage
- Use of industry standard test equipment
- Troubleshooting and root cause analysis skills
- Basic Understanding of Building Management System (BMS) and Branch
Plusses:
- CompTIA A+ / Net + Certification preferred
- General knowledge of AC/DC electrical theory
Day-to-Day
The Remote Hands Technician will assist all data center customers by providing "best in class" customer and technical support. The Remote Hands Technician will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. You will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician will also assist other members of the Operations Team ensuring 100% uptime to all customers.
High-level job duties:
- Running and testing fibers
- Rack and Stack
- Hard drive installs
- Cleaning and sweeping DC
- Copper Termination
- Must have car and be able to travel between sites