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Warehouse Manager

4 months ago

Erie, United States Caplugs Full time

At Caplugs, we work to identify and develop talent, continuously focusing on innovation, learning and improvement to deliver on our promise to be the product protection partner our customers need to solve their challenges. Are you ready to be a part of our team?

SUMMARY: Lead their team by setting productivity goals, establishing reliable organization systems, and creating effective communication methods within the warehouse. They direct shipments and resolve logistical challenges or customer complaints by communicating with internal and external customers, transportation providers and suppliers. Warehouse Managers meticulously follow standards pertaining to quality control and are responsible for the accuracy and integrity of all shipments. They strategize capacity to maximize productivity, while maintaining a safe and efficient warehouse operation. Warehouse Managers track the supply chain to deploy resources according to the shipping schedule to achieve or exceed on-time delivery KPI goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

· Ensures health and safety policies are maintained at the highest level.

· Excellent communication and leadership skills, including the ability to set goals, motivate, manage conflict, drive change, and implement corrective actions as needed.

· Proficient understanding and adherence to customer-specific requirements related to product labeling and packaging, including ISO & IATF standards as defined within process ownership.

· Ensures that the department is properly staffed, within the established budget, to meet customer requirements while accurately assessing the performance of subordinates to develop a high-performing team.

· Extensive knowledge and enforcement of departmental policies, procedures, and work instructions.

· Competent with company ERP system, cycle-count program, material disposition process, and logistical standards.

· Effective and professional interaction with Customer Service Representatives to consistently maintain a high-level of customer support and ensure all pertinent information regarding delivery status is communicated timely and accurately.

· Consults with Production Control and Quality Control to ensure product inventory levels are maintained to support customer demands.

· Coordinates with Purchasing Department with regards to incoming deliveries of raw material, import products and supplies.

· Strong ability to investigate, apply critical-thinking, problem solve and reconcile inventory and/or shipment discrepancies as needed.

SUPERVISORY RESPONSIBILITIES: Manages Warehouse Leadperson, who supervises the activity of the Warehouse Departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable law. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor's degree (B. A. or B. S.) from four‑year college or university; or a minimum of 5 years related experience and/or training; or equivalent combination of education and experience.