Director of Clinical Operations

3 weeks ago

Morristown, United States CareAbout Health Full time

Company Description 

 

CareAbout Health is a managed services organization (MSO) that provides expert advice, resources, tools, and other support to its portfolio of medical groups and healthcare focused companies. CareAbout Health is helping align incentives to create a world where patients, providers, and payers work together in a seamless, coordinated manner toward common goals: higher quality, lower cost, better outcomes. 

 

Role Title: Director of Clinical Operations   

 

FLSA Category: Exempt 

 

Role Location: Morristown, NJ


This position is hybrid. Only candidates in the stated location will be considered

 

Reporting Relationships: 

 

This position reports to Vice President of Clinical Operations.  

 

Role Summary and Responsibilities: 

 

Care 360 is a department of CareAbout Health which provides centralized support to our medical practices: care access, care coordination, and HCC Coding. We are a growing division with many patient-centered projects which provide continuity of care for patients between office visits to help improve clinical outcomes and patient satisfaction. The Senior Director of Clinical Operations role will be responsible for the people management of the clinical associate team and be responsible for learning and understanding at a high level, Value based care and specifically HEDIS Quality performance. 

 

Key Responsibilities / Essential Functions: 

 

  • Senior Leader at the NJ location responsible for making sure the office runs efficiently. 
  • Oversee day to day functions of Care360 Associates to ensure calls and quality efficiency. 
  • New Expanded work with Select Service opportunities with SMG and Integrated practices with Pinnacle. 
  • Build Clinical Staffing model. 
  • Collect and distribute gap/ call lists to staff and set prioritization. 
  • Work with COO’s, Regional Managers, and Office Managers on Site operations that include Unit economics, workflow efficiencies, and other operating opportunities. 
  • Work with COO’s, CMO’s, Regional Managers, and Office Managers on Site operations to implement VBC and Care 360 workflows and strategies. 
  • Work with quality and site managers to complete various projects and tasks. 
  • Work with Medical Director of Care 360 to effectively grow the Care 360 team including conducting interviews, finalizing hiring decisions, and more. 
  • Work and develop training modules for new staff with project coordinators. 
  • Work along with Medical Director of Care 360 to identify top talents within the department to determine eligibility for promotion and other special projects to enhance their current roles. 
  • Work with project coordinator/manager/staff on ensuring special projects are staffed appropriately and completed promptly. 
  • Conduct monthly stakeholder engagement with care team and sites. 
  • Attend all Quality Meetings with Payer Partners. 
  • Attend JOC Meetings with Medical Director of Care 360. 
  • Present and engage with external and internal stakeholders to continue Care 360’s excellence and reputation. 
  • Other duties as assigned. 


Non-Essential Functions:


  • Other duties, as assigned.  

 

Qualifications:

 

  • Bachelor’s Degree required; MBA preferred. 
  • 4+ years of management experience required. 
  • Understanding and training of team in HEDIS Quality Measures. 
  • Have some sales understanding and skill to be able to both sell core concepts to providers but also run the team in a sales-oriented manner. 
  • Sales and Sales Manager experience preferred. 
  • Health Care Experience preferred. 
  • Ability to multi-task and use multiple systems, including our EMR to provide medical information and patient support/follow up after the clinical visit. 
  • Passionate about customer service and patient satisfaction. 
  • Courteous, empathic, and professional manner. 
  • Strong written and verbal communication, interpersonal, and organizational skills. 

 

Physical Requirements: 

 

  • Sedentary. 
  • Sitting at the desk most of the day. 
  • Standing or walking less than two hours per day. 
  • Lifting no more than ten pounds on rare occasions. 
  • Must be able to work at a computer and answer phone calls on a regular basis. 

 

Compensation is based on the level and requirements of the role. 

 

Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data. 

 

CareAbout Health is committed to providing an environment of mutual respect where equal opportunities are available to all applicants and employees without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).  

  

We are interested in every qualified candidate who is legally able to work in the United States without sponsorship. We cannot offer any visa sponsorship now at this time. 

  • Director of Clinical Operations

    4 weeks ago

    Morristown, United States CareAbout Health Full time

    Company Description  CareAbout Health is a managed services organization (MSO) that provides expert advice, resources, tools, and other support to its portfolio of medical groups and healthcare focused companies. CareAbout Health is helping align incentives to create a world where patients, providers, and payers work together in a seamless, coordinated...

  • Clinical Operations Director

    4 weeks ago

    Morristown, Tennessee, United States CareAbout Health Full time

    CareAbout Health Clinical Operations Director Job DescriptionCareAbout Health is a managed services organization (MSO) that provides expert advice, resources, tools, and other support to its portfolio of medical groups and healthcare-focused companies. Our goal is to create a world where patients, providers, and payers work together in a seamless,...

  • Clinical Director

    3 weeks ago

    Morristown, Tennessee, United States Kingdom Recovery Center Full time

    Job Title: Clinical DirectorThe Clinical Director is a key leadership position at Kingdom Recovery Center, responsible for overseeing the provision of clinical services and ensuring the highest standards of care for our patients.Responsibilities:Develop and implement clinical policies and procedures to ensure compliance with regulatory requirements and...

  • Clinical Director

    4 weeks ago

    Morristown, Tennessee, United States Kingdom Recovery Center Defunct Full time

    Job Title: Clinical DirectorThe Clinical Director is responsible for providing clinical leadership and policy direction for all outpatient treatment programs. This includes maintaining accepted standards of medical practice and compliance throughout the facility, as well as providing administrative and professional supervision of all staff.Key...

  • Clinical Director

    1 month ago

    Morristown, Tennessee, United States Kingdom Recovery Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Director to lead our outpatient treatment programs. The ideal candidate will have a strong background in clinical leadership, policy direction, and staff supervision.Key ResponsibilitiesDevelop and implement clinical policies and procedures to ensure high standards of care.Supervise and...

  • Dental Director

    1 week ago

    Morristown, Tennessee, United States Aspen Dental Full time

    Job Summary:As a Clinical Director at Aspen Dental, you will be responsible for leading a patient-centric team that respects your clinical judgment and leadership. You will assume excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism.Key Responsibilities: Conduct comprehensive full...

  • Physical Therapist Director District Operations

    4 weeks ago

    Morristown, New Jersey, United States PT Solutions Physical Therapy Full time

    Director of District OperationsAt PT Solutions Physical Therapy, we're seeking a highly skilled and experienced Director of District Operations to lead our district operations team. As a key member of our leadership team, you will be responsible for directing and managing the operations of our district, ensuring that our clinics are running smoothly and...

  • Operations Director

    2 weeks ago

    Morristown, New Jersey, United States Jobot Full time

    Director of Operations RoleOur client, a leading contract manufacturer, is seeking a highly skilled Director of Operations to join their team. This is a fantastic opportunity to take on a leadership role and contribute to the company's rapid growth.Key Responsibilities:Manage manufacturing operations to improve processes and increase efficienciesDevelop and...

  • Sales Operations Director

    2 weeks ago

    Morristown, Tennessee, United States KMK Consulting, Inc. Full time

    Job Title: Director/Associate Director, Sales Operations & Incentive CompensationKMK Consulting, Inc. is a leading global data analytics and technology consulting firm dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making.We are seeking a Director/Associate Director of Sales Operations & Incentive...

  • Director of District Operations

    2 weeks ago

    Morristown, New Jersey, United States PT Solutions Physical Therapy Full time

    Director of District OperationsAt PT Solutions, we're seeking a highly skilled and experienced Director of District Operations to lead our district operations team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional patient care.Key Responsibilities:Develop...

  • Director of Finance

    1 month ago

    Morristown, United States Tripoint Search Full time

    Location: Morristown, New Jersey Type: Direct Hire Job #897 Salary: $150,000 POSITION: Director of Finance & OperationsLOCATION: Morristown, NJ COMPENSATION & BENEFITS: Competitive base salary up to $200K, Bonus, Medical, Dental and Vision benefits, generous vacation and sick/personal days, paid holidays, 401K, and more! SUMMARY: A well-established...

  • Senior Clinical Development Medical Director

    2 weeks ago

    Morristown, New Jersey, United States Novartis Group Companies Full time

    Job Title: Senior Clinical Development Medical DirectorThe Novartis Group of Companies is seeking a highly experienced Senior Clinical Development Medical Director to lead the strategic planning and management of clinical programs from an end-to-end clinical development perspective.Key Responsibilities:Lead the development of clinical sections of trial and...

  • District Operations Director

    4 days ago

    Morristown, Tennessee, United States PT Solutions Physical Therapy Full time

    Job OverviewPT Solutions Physical Therapy is seeking a highly skilled and experienced District Operations Director to join our team. As a key member of our leadership team, you will be responsible for directing and managing our district operations, ensuring the highest level of quality care and customer service.ResponsibilitiesLeadership and Management:...

  • Associate Director of Operational Excellence

    3 weeks ago

    Morristown, Tennessee, United States Novartis Full time

    Job DescriptionNovartis is seeking an experienced Associate Director of Operational Excellence to support and drive business initiatives that pertain to the Cell and Gene Therapy Analytical Development and Operations (CGT ADO) units.Key Responsibilities:Drive activities related to business strategies and operations, including project planning, execution, and...

  • Patient Experience Director

    4 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: Executive Director Patient ExperienceAtlantic Health System is seeking an experienced Executive Director to lead its Patient Experience initiatives. This role will be responsible for developing and implementing strategies to enhance the care experience of patients and families, promoting loyalty for the system.Key Responsibilities:Develop and...

  • Global Operational Excellence Director

    3 days ago

    Morristown, New Jersey, United States Novartis Group Companies Full time

    About the Role:We are seeking a highly skilled Global Operational Excellence Director to join our team at Novartis Group Companies. As a key member of our organization, you will be responsible for driving strategic imperatives for Development by creating, planning, and operationalizing key cross-division improvement programs.As a seasoned leader, you will be...

  • Director of Account Management

    1 week ago

    Morristown, Tennessee, United States Elevance Health Full time

    Job DescriptionA proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the...

  • Senior Director, Revenue Management Operations

    7 days ago

    Morristown, New Jersey, United States RLDatix Full time

    Job OverviewRLDatix is seeking a highly experienced Senior Director to lead our Revenue Management Operations team. As a key member of our leadership team, you will be responsible for overseeing the management and oversight of RM professional services for our GP, Commercial, and Medicaid teams, as well as our Customer Success team.Key ResponsibilitiesOversee...

  • Executive Director Patient Experience

    5 months ago

    Morristown, United States Atlantic Health System Full time

    Executive Director, Patient Experience is responsible for patient experience strategies, initiatives, and standards to continually enhance the care experience of our patients and families to promote loyalty for the system. This position works closely with organizational leadership and other patient experience stakeholders to ensure the employee engagement,...

  • Operations Director

    4 weeks ago

    Morristown, Tennessee, United States Jobot Full time

    Operations Manager Job DescriptionAt Jobot, we are seeking an experienced Operations Manager to lead our manufacturing facility in Morristown, TN. As a key member of our team, you will be responsible for providing overall leadership for plant operations, setting manufacturing vision and goals, and aligning resources to achieve success.Key...