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Quality Manager

2 months ago

Bloomingdale, United States Triad Technologies, LLC Full time

Job Title: Quality Manager

Company: Triad Technologies

Location: Bloomingdale, IL


Overview:

The Manager of Quality Assurance & Compliance is responsible for monitoring and maintaining high-quality standards throughout the organization. This role involves overseeing processes, analyzing data, and collaborating with internal and external stakeholders to ensure compliance with ISO 9001:2015 requirements.


Key Responsibilities:

Quality Management System (QMS) Oversight:

  • Understand the needs of interested parties (e.g., customers, suppliers) and determine their requirements.
  • Maintain up-to-date information on interested parties.
  • Establish and continually improve QMS processes based on ISO 9001:2015 guidelines.
  • Ensure process flow mapping is accurate and track continual improvement.

Customer Focus and Product Conformity:

  • Identify risks and opportunities that may affect product conformity.
  • Manage risks and opportunities related to product quality.
  • Collaborate with relevant teams to address customer needs effectively.
  • Manage Compliance Regulatory Reporting (outsourced)

Responsibility and Authority:

  • Assign responsibility and authority for QMS activities (e.g., ensuring conformance, promoting customer focus, reporting on QMS performance).
  • Act as a point of contact for QMS-related matters.

Quality Objectives:

  • Monitor established quality objectives.
  • Report quality objective progress to top management.

Internal and External Communication:

  • Communicate well with customers, suppliers, and coworkers regarding quality matters.
  • Facilitate effective communication within the organization.

Nonconformity and Corrective Action:

  • Manage nonconformity and corrective action processes.
  • Ensure timely resolution of quality issues.


Qualifications:

  • Bachelor’s degree in a relevant field (e.g., Quality Management, Engineering, Business).
  • Certification in Quality Management (e.g., Certified Quality Manager, Certified Quality Auditor) is advantageous.
  • Proficiency in ISO 9001:2015 standards and quality management principles.
  • Strong analytical skills and attention to detail.
  • Excellent communication and leadership abilities.


Experience:

  • Minimum 5 years of experience in quality assurance or related roles.
  • Previous experience in an ISO 9001:2015 certified environment.
  • Experience with QT-9 (QMS Software), Epicor Profit 21 (ERP) preferred.


Additional Notes:

  • The Manager of Quality Assurance may collaborate with cross-functional teams, including production, supply chain, and quality control.
  • Regular audits and process reviews are essential to maintain compliance with ISO standards.